Senior Product Manager, Identity

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Identity team is the trust fabric of the entire Salesforce ecosystem. We provide the foundational services that power authentication, authorization, and user management for every customer, partner, and employee across all major clouds and strategic initiatives. Our vision is to deliver a simple, secure, and unified identity layer that enables the future of Agentic AI, seamless cross-cloud integration, and enterprise-grade security.

We are looking for an exceptional Senior Product Manager to join our Identity team. In this role, you will own the product strategy and roadmap for a critical suite of features within one of our strategic identity areas. You will be responsible for executing on complex and ambiguous opportunities to improve the customer experience and the business, tackling some of the most important and challenging identity problems for our internal partners and external customers.

Responsibilities:

• Own and drive the product strategy and roadmap for a complex suite of features, from idea to delivery and adoption.

• Develop a 1-2 year prioritized roadmap for your area, owning milestones for several related projects independently.

• Collaborate cross-functionally with Engineering, Architecture, and other product teams to deliver on V2MOM commitments and critical security and availability programs.

• Lead your engineering teams to deliver amazing features from your detailed requirements and prototypes, writing clear user stories and managing a prioritized backlog.

• Engage with customers and internal stakeholders to deeply understand their challenges, gather feedback, and identify additional opportunities.

• Define and analyze key metrics to measure the success of your products, including availability, adoption, and impact on key business initiatives.

Requirements:

• Highly technical: You are energized by deep-dive discussions with architects and engineers on topics like distributed systems, API design, and security protocols. This invigorates you, it doesn't scare you.

• Exceptional communication and presentation skills: You can synthesize and articulate technical concepts to individuals at all levels and create an environment where stakeholders feel comfortable sharing conflicting viewpoints.

• Excellent Collaborator: You can work effectively across a large, matrixed organization to understand complex use cases, build consensus, and drive alignment on a unified platform strategy.

• Detail-oriented & pragmatic: You have a passion for building the right solution and the discipline to drive projects to completion on time, aligning stakeholders to the truth even when it's hard.

• Proactive & an agent of change: You don't wait for things to happen. You identify opportunities for improvement and lead others through results and empathy.

• 4+ years of experience in Product Management, with a focus on security, identity, developer platforms, or large-scale technical infrastructure.

• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Desired Skills:

• Direct experience working on identity and access management (IAM) products.

• Knowledge of open identity and security standards (e.g., OAuth, OIDC, SAML, FIDO2/WebAuthn, SCIM).

• Experience managing products that serve as a platform for other internal or external development teams.

• Experience with agile/scrum development methodologies.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.