Associate Chief Medical Information Officer (ACMIO) - Ambulatory (General Internal Medicine)

Position Title: Associate Chief Medical Information Officer (ACMIO) - Ambulatory (General Internal Medicine)

Join us in transforming ambulatory care delivery through clinical informatics and innovation.

About the Role

The Associate CMIO - Ambulatory is the physician leader responsible for advancing outpatient clinical informatics across our enterprise. This role drives safe, efficient, and equitable ambulatory care by aligning Epic EHR tools, clinical workflows, regulatory requirements, and digital innovation. Partnering with operational leaders, IT, and the Office of the CMIO, the Associate CMIO delivers measurable improvements in provider experience, patient outcomes, and value-based performance.

Key Responsibilities

Strategy & Governance

• Co-develop the ambulatory informatics roadmap aligned with enterprise strategy and value-based care goals.
• Chair or co-chair governance forums such as the Ambulatory User Group and digital patient-facing initiatives.
• Establish standards for documentation, order sets, SmartTools, Health Maintenance rules, and referral workflows.

Clinical Workflow Optimization

• Lead provider-centric workflow redesign to reduce burden and improve usability.
• Oversee optimization pipelines with IT Applications, ensuring rapid feedback loops and measurable outcomes.

Population Health & Value-Based Care

• Partner with Population Health, Quality, and Revenue Cycle teams to operationalize registries, care-gap closure, and dashboards.
• Align Epic build and analytics with regulatory programs (UDS, MIPS, HEDIS, etc.).

Safety, Compliance & Decision Support

• Govern clinical decision support with clear processes that minimize alert fatigue.
• Ensure compliance with privacy, security, documentation, and coding standards.

Leadership & Mentorship

• Lead and mentor physician informaticists and service-line champions.
• Support pipeline development through GME/faculty by building an informatics trainee pathway.

Stakeholder Communication

• Provide routine updates to the Office of the CMIO, CMOs/Chairs, and ambulatory leadership.
• Deliver concise executive summaries highlighting risks, decisions, and impact.

Qualifications

Required

• MD or DO with active, unrestricted Massachusetts medical license (or eligibility and commitment to obtain prior to start).
• Board certification in General Internal Medicine.
• Fixed allocation of 0.5 FTE clinical practice (Internal Medicine) and 0.5 FTE informatics/IT leadership.
• 
  5+ years of progressive leadership experience in clinical informatics, including ambulatory EHR optimization.
• Demonstrated success leading multi-disciplinary governance bodies and managing system-wide change.
• Experience supervising or mentoring physician informaticists or leading enterprise-level informatics programs.
• Deep Epic ambulatory knowledge (SmartTools, order sets, Health Maintenance, Reporting Workbench, Caboodle).
• Track record of using analytics, workflow data, and outcomes measurement to drive measurable improvement.

Preferred

• Epic Physician Builder certification (or willingness to obtain within first year).
• AMIA 10x10 or equivalent informatics training (to be completed within first two years if not already held).
• Master's in informatics or ABPM Clinical Informatics subspecialty board certification/eligibility.
• Experience with value-based care, community health/FQHCs, Community Connect, or AI/ambient documentation tools.

Skills & Attributes

• Systems thinker with excellent facilitation and stakeholder management skills.
• Clear, executive-level communicator with the ability to prioritize effectively.
• Strong analytical orientation; skilled in leveraging EHR telemetry, workflow data, and outcomes.
• Commitment to equity, inclusion, and patient-centered design.

Work Conditions

• Fixed 0.5 clinical FTE / 0.5 informatics FTE allocation.
• Hybrid mix of clinic rounding, governance meetings, design/review sessions, and executive forums.

Compensation:

Boston University Chobanian & Avedisian School of Medicine (BU-CASM) offers a competitive salary commensurate with academic training and practice experience. We continue to evaluate our compensation plan to remain one of the most competitive in salary and benefits. Our staff receive a highly competitive salary and generous benefits that include paid vacation, sick time, parental leave, and CME expenses. Faculty members and their dependents qualify for greatly reduced tuition at Boston University, ranked among the top 50 universities in the US.

Apply: If interested in this employment opportunity, please send your resume/CV and cover letter, via this job post or directly to: karin.laping@bmc.org

About Us: Boston Medical Center proudly serves a diverse population in Boston and boasts a world-class academic medical center in Boston University School of Medicine, with a commitment to caring for all patients, including the underserved. BMC is a 514-bed academic medical center located in Boston's historic South End. The largest safety-net hospital in New England, BMC provides consistently excellent and accessible health care to all. BMC is the primary teaching affiliate of BU-CASM, a highly ranked medical school dedicated to urban and international health and a recognized leader in groundbreaking medical research. Boston Medical Center is the academic teaching hospital for Boston University School of Medicine.

Boston is an exciting place to live with everything a major world city can offer. The "smallest big city" in the US, enjoy watching the Patriots, Celtics, Bruins, and Red Sox, then hop a flight to Paris at Logan International Airport, just 10 minutes from downtown. Boston is also the nation's healthcare hub and offers dramatic opportunities for innovation and academic advancement in the healthcare industry. Bostonians enjoy surrounding parks, beaches, and forest preserves by day, and local breweries, eclectic restaurants, historic theaters, and world-class music and arts by night, including the Boston Symphony Orchestra, the Museum of Fine Arts, and the Boston Ballet. With the most Colleges and Universities in the country, Boston feels young, cutting edge, and highly academic.

Boston Medical Center and Boston University complies with all state, federal, and local laws and regulations.

Boston Medical Center and Boston University equal opportunity employers, committed to a common mission of improving the health of Boston's residents while adhering to the highest standards of academic medicine. We are a VEVRAA Federal Contractor. Boston University conducts a background check on all final candidates for certain faculty and staff positions. The background check includes contacting the final candidate's current and previous employer(s) to ask whether, in the last seven years, there has been a substantiated finding of misconduct violating that employer's applicable sexual misconduct policies. To implement this process, the University requires a final candidate to complete and sign the form entitled "Authorization to Release Information" after the execution of an offer letter.

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