Remote New

Sales Support Specialist

Symetra
life insurance, paid holidays, sick time, 401(k)
United States
Oct 11, 2025
Symetra has an exciting opportunity to join our Life Sales team as aSales Support Specialist! About the role As a Sales Support Specialist, you will support the sales activities of our internal and external Individual Life Insurance sales team. In addition, you will provide support to advisors and wholesalers regarding Symetra's products and marketing programs. The Sales Support Specialist role offers strong growth potential within the Life Sales team. What you will do Answer the phone line for the Sales Desk where financial advisors and their office call for a number of reasons including but not limited to: product information, information on rates that are associated with our products, illustration requests and service issues. You will own resolution of calls and inquiries received on this dedicated sales support line. Educate clients with thought leadership offered by Symetra. This comes by way of conference calls, direct phone calls and Teams meetings. While not product specific per se, this offering strengthens Symetra's value proposition to financial advisors and their distributors. Partner with sales team and internal partnerships to drive territory sales through assisting with product inquiries, product illustrations, updates on pending applications, and fulfilling orders for marketing material and sales literature. Provide calling campaign assistance--launching new products and identifying new sales opportunities. Why work at Symetra "If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work."Cris H. - AVP Internal Sales, Training and Development "I truly believe there's something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger than yourself and want to make a meaningful difference, this is the place for you. We're more than just an insurance company-we're a community with purpose." - Joanne S., AVP Compliance What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out ourSymetra Benefits Overview Compensation $22.00 - $36.23/hourly plus eligibility for annual bonus program Who you are High school diploma required Bachelor's degree or equivalent experience preferred Life and Health Insurance license required within the first 3 months of employment Excellent communication and interpersonal skills Strong technical/computer skills Demonstrated success in a team environment Detail oriented, self-motivated, and ability to multitask and problem-solve Comfortable making outbound calls as well as receiving inbound calls Relevant customer service experience, with an aptitude for sales Desire to progress into a more advanced sales role Previous life insurance experience required; life sales experience strongly preferred We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. #LI-MT1 #LI-Remote Please review Symetra's Remote Network Minimum Requirements As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.