Sales Order Management Rep I

POSITION SUMMARY

Under direct supervision, responsible for processing orders for materials or merchandise from direct customer contact.

ESSENTIAL FUNCTIONS

• Responsible for processing orders for materials or merchandise from direct customer contact. (Essential)
• Maintain customer files with sales purchase orders, sales orders, and other information. (Essential)
• Track and monitor orders for customers and sales personnel. (Essential)
• May prepare data for reporting and tracking purposes. (Non-Essential)
• Perform word-processing of assignments, proofreading, and research, as well as compiling information for reports. (Essential)
• May perform other types of data entry. (Non-Essential)
• Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Maintain a clean and safe working environment compliant with Ebara safety policies. (Essential)
• Perform other duties as assigned. (Non-essential)

POSITION QUALIFICATIONS

Competency Statement(s)

• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
• The ability to perform the essential functions of the position in a cross-cultural, demanding and dynamic environment.
• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors

Education

• High School diploma, Associate's degree, or equivalent experience.

Experience

• Zero (0) to Four (4) years of administrative experience, preferably in a professional office setting.
• Working knowledge of general policies and procedures.
• Strong Customer Relations skills.

SKILLS & ABILITIES

• Sufficient PC skills to manage information and good ten-key data entry skills.
• Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
• Demonstrated teamwork and organizational skills.
• Demonstrated excellent written and oral communication skills.
• Must be detail-oriented.