Business Analyst
Location: Dallas, Tampa or Jersey office- hybrid
6 month Contract to hire
Experience:
* 5+ years of IT experience
* Familiarity with diverse technologies and platforms
* Familiarity with Agile techniques and tools - Scrum, Kanban, Jira, etc.
* Experience navigating ServiceNow, Power BI & JIRA
Principal Responsibilities:
* Translates user and business needs into product backlog items (shared responsibility with Product Owner (PO)) to achieve definition of ready
* Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to do
* Work closely with Business and AD teams to leverage IT resources to help achieve all project deadlines
* Partner with PO and stakeholders to incorporate feedback into the backlog
* Required participant in all daily and ongoing squad calls
* When applicable, creates documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, message specs, technical/functional design, etc.)
* Work with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshooting
Knowledge and Skills Required:
* Keen (internal) customer focus
* Clear communicator, with good verbal and written communication skills
* Detail oriented
* Continuous proactivity and follow-through
* Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment
* ServiceNow, SharePoint, Power BI & JIRA - experience and familiarity in multiple settings
* Proficient MS Office skills
* Knowledge of system functionality to be able to engage in discussion with the squad
* Not afraid to ask many questions, push back, or raise attention to risks or issues
* A flexible, and proactive approach to track down resources to gather appropriate information
* Innovative (to leverage variability)
* Comfortable working closely with team management to review approaches and requirements that solve the business problem
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.