Director, IT BRM AWM

What will you be doing?

* Serve as the strategic IT partner for the Advanced Wound Management (AWM) business unit, aligning digital initiatives to business priorities.

* Lead and mentor a team of 2-4 Sr. IT Business Analysts, fostering collaboration, accountability, and professional growth.

* Partner with senior business leaders to define and maintain a multi-year digital roadmap, ensuring alignment with enterprise strategy and innovation goals.

* Identify opportunities where technology can deliver measurable business value and develop business cases that articulate hard and soft benefits.

* Drive user adoption of new technologies and digital capabilities through change management, communication, and stakeholder engagement.

* Measure and communicate value realization, tracking outcomes against business cases to validate ROI and continuous improvement.

* Act as a platform liaison for solutions such as Salesforce Sales Cloud, Service Cloud, Data Cloud, CPQ, Agentforce, Model N, and AI-driven platforms.

* Collaborate with delivery and architecture teams to ensure solutions meet business requirements and deliver intended outcomes.

* Champion the use of Agile practices, promoting iterative delivery, stakeholder feedback, and continuous improvement.

* Communicate technology strategies, project progress, and realized business value clearly to executive and functional leadership.

* Promote innovation and the adoption of emerging technologies to improve productivity, customer engagement, and operational efficiency.

Location: Andover, MA, Memphis, TN, Pittsburgh, PA, Fort Worth, TN, US/Remote

Education: Undergraduate Degree

Licenses/ Certifications: (Preferred but not required)

* Certified Business Relationship Manager (CBRM) or BRMP

* Project Management Professional (PMP) or PMI-ACP

* Certified Scrum Master (CSM) or Professional Scrum Product Owner (PSPO)

* Salesforce Administrator, Business Analyst, or Platform App Builder Certification

What will you need to be successful? * 7+ years in IT strategy, Business Relationship Management, or Sales Enablement.

* Strategic Leadership: Develops and executes multi-year technology roadmaps that drive measurable business outcomes.

* Stakeholder Management: Builds credibility and trust with senior leaders; effectively manages expectations and priorities.

* Value-Driven Mindset: Focused on tangible business results-business case creation, user adoption, and value realization tracking.

* People Leadership: Inspires and coaches high-performing teams; promotes accountability, development, and collaboration.

* Technology Fluency: Understands enterprise platforms (e.g., Salesforce, Microsoft, AI, web portals) and how they enable key business capabilities.

* Innovation & Change Leadership: Champions modernization, digital transformation, and adoption in complex global environments.

* Communication Excellence: Skilled at simplifying technical topics and articulating business value to executive audiences.

* Business Acumen: Deep understanding of business processes and commercial operations within the medical device or healthcare industry.

Travel Requirements: 10%

You Unlimited.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

• Flexibility: Hybrid Work Model (For most professional roles)

• Training: Hands-On, Team-Customized, Mentorship

• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.