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Product Specialist
 Saint-Gobain High Performance Solutions - Life Sciences, Composites & Mobility | |
parental leave, tuition reimbursement, 401(k)
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 United States, Pennsylvania, Malvern | |
| 20 Moores Road (Show on map) | |
 Nov 03, 2025 | |
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WHY DO WE NEED YOU?
What's the job? The Product Specialist serves as a key support for the product management and marketing teams, sales, Supply Chain, Operations, and R&D. This role involves understanding the features, benefits, and applications of the product, as well as the competitive landscape. The Product Specialist supports product training sessions, helps prepare marketing materials, assists in gathering and organizing key metrics, contributes to basic reporting tasks, takes part in team activities, and offers general technical support to sales teams and customers. Product Management Support: Develop an understanding of the products, including features, benefits, and applications, as well as the competitive landscape and market trends. Support Line of Business leaders with price and financial tracking, ad hoc research, Customer VOC reporting, customer segmentation and reporting, project tracking and action tracking. Support team meetings by setting up events, ensuring the right resources are available and keeping minutes. Help collaborate group wide presentations. Act as back up for vacations. Marketing Collaboration: Work closely with the marketing team to create promotional materials, product documentation, and marketing campaigns that effectively communicate the product's value proposition. Monitor, track and report marketing spend to the marketing and product management managers assisting in cost control in line with the budget. Help coordinate presentations for internal and external clients. Customer Engagement: Engage with customers to gather feedback, address inquiries, and provide technical support. Act as a point of contact for product-related questions and issues. Sales Support: Assist the sales team in identifying opportunities, preparing proposals, and closing deals. Provide insights and recommendations based on customer needs and market trends. Collect and track VOC, analyze and report out to Lines of Business. Product Development Input: Collaborate with product development teams to provide customer insights and feedback informing product enhancements and new product development. Performance Analysis: Monitor product performance in the market, analyze sales data, and report on key metrics to assess the success of product initiatives. IS THIS JOB FOR YOU? What do you bring?
Why work for us? At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home. Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, "Makingthe World a Better Home". LEGAL STATEMENTSaint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com. BENEFITS IN JOINING USWhat are our perks? We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:
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