Analyst, Learning Experience Design

The Global Revenue Enablement team is seeking a creative and passionate Learning Experience Designer with experience in defining, executing, and scaling enterprise-wide learning design and enablement initiatives. The ideal candidate will have a proven track record of designing, authoring, and delivering engaging learning experiences across various modalities - virtual, in-person, e-learning, etc. The Learning Experience Designer will be responsible for creating a range of instructional materials, from support content to interactive courses for a suite of ever-evolving products. The individual in this role must be willing and able to switch between tasks and juggle projects to accommodate shifting priorities and meet deadlines.

Role Responsibilities:

• Design and build learning deliverables or assets which address business critical learning objectives for technical product subject matter
• Maintain, evaluate, and iterate on existing learning deliverables with an emphasis on continuous improvement and learner centered design
• Identify performance and process gaps, discover new training opportunities, and drive new projects through to completion
• Cross-functionally collaborate with Marketing, Product, Revenue Operations, Technical SMEs, and other internal teams to determine ongoing and release-based training needs
• Design and develop curriculum for new and existing educational offerings, including self-paced training, certification programs, and post-training activities
• Leverage AI tools to enhance personalization, effectiveness, and scalability of learning content and experiences
• Create supporting material/media (PPTs, audio, video, simulations, role-plays, games, etc.)
• Utilize AI-powered authoring and multimedia tools to produce dynamic and adaptive learning materials

Must Have Skills:

• 1-3 years of learning design experience using ADDIE/SAM or similar methodology
• Experience integrating theory and practice to deliver pedagogically sound learning experiences
• Visual multi-media design (advanced PPT, Canva graphical assets, etc)
• Practical experience using AI technologies to augment instructional design and learning delivery
• Basic audio and video editing skills
• Strong project management skills
• An intellectually curious mindset
• Exceptional written, verbal, and interpersonal communication skills

Desired Incremental Skills:

• 1+ years in sales, partner, success or customer enablement
• Experience with technical product instructional design & training development
• Proficient with Adobe Creative Suite, LMS/LXP, and/or e-learning authoring tool experience
• Previous experience in a SaaS company
• Familiarity with AI-driven learning platforms and analytics to optimize learner engagement and outcomes
• Masters degree in Learning Design, Instructional Design, Learning Tech, Education, Business or similar field

Location: Remote