HR Specialist

The HR Specialist is responsible for delivering consistent and high-quality HR operational support across assigned APAC markets. The role manages payroll, onboarding, benefits administration, and HR systems while ensuring compliance with local regulations. It also partners with managers and global HR teams to deliver a seamless employee experience.

Payroll and Benefits Administration

• Manage monthly payroll inputs and ensure accuracy of data across assigned markets.
• Coordinate with payroll vendors to meet submission deadlines, verify calculations, and resolve discrepancies promptly.
• Administer benefits programs in compliance with local regulations and company policies.
• Maintain awareness of market and regulatory changes impacting payroll or benefits operations.

Onboarding and Offboarding

• Oversee the full onboarding process, ensuring readiness of all pre-hire logistics, access setup, and welcome communications at least two working days before start date.
• Conduct HR orientation for new hires, coordinating with managers to ensure smooth Day 1 experience.
• Manage employee exits, ensuring completion of final payroll, documentation, and systems deactivation in a timely manner.

Employee Data and HR Systems

• Maintain accurate employee data in HR systems, including job changes, promotions, and terminations.
• Prepare regular and ad-hoc HR reports, ensuring accuracy and confidentiality.
• Support HRIS and process improvement initiatives in collaboration with global HR teams.

Recruitment Coordination

• Partner with hiring managers and external recruiters to manage full-cycle recruitment for roles across all levels and functions within assigned markets.
• Post job advertisements, screen and shortlist candidates, coordinate interviews, and manage offer and onboarding processes.
• Maintain accurate recruitment records, reports, and cost tracking.
• Ensure a positive candidate and hiring manager experience through clear communication and timely follow-up.

Compliance and Audits

• Support HR compliance and annual audit requirements in assigned markets.
• Conduct HR training requirements where applicable.
• Maintain HR training documentation and Individual Induction forms.
• Ensure employee files, payroll records, and policies meet audit and documentation standards.

Communication and Stakeholder Engagement

• Communicate clearly, accurately, and professionally across all levels of the organisation.
• Exercise sound judgment in stakeholder communication.
• Maintain confidentiality and discretion when handling sensitive HR information.

Project and Administrative Support

• Provide HR support for employee engagement initiatives, wellness activities, and other HR programs.
• Contribute to HR projects and system enhancements to improve operational efficiency.
• Maintain office HR records and ensure timely coordination of local HR administrative tasks.
• Participate in ad-hoc HR projects and any other HR-related activities assigned.

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• Minimum 5 years of HR operations experience across multiple markets.
• Strong knowledge of payroll processes, benefits administration, and basic employment regulations in assigned markets.
• Proficiency in MS Office and HRIS tools.
• Strong communication and time management skills, with ability to prioritise competing deadlines.
• High attention to detail, accuracy, and process ownership.
• Demonstrated ability to work independently, manage ambiguity, and maintain professionalism under pressure.

• Regional HR operations experience across APAC.
• Professional certification (e.g. SHRM-CP, CIPD, IHRP).
• Exposure to HR vendor management or system implementation projects.