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Referral Specialist RN

Universal Health Services
paid time off, 401(k)
United States, Florida, Panama City
1940 Harrison Avenue (Show on map)
Nov 08, 2025
Responsibilities

Referral Specialist - RN Opportunity

This full-time opportunity offers 40 hours per week, full benefits, and Monday through Friday schedule.

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

The Referral Specialist reviews and coordinates external patient referrals for potential admission to facility programming. Provides accurate evaluation of the facility's capacity and capability to meet the needs of referred patients.

Job Duties/Responsibilities:

  • Reviews and coordinates external patient referrals for potential admission to facility programming.
  • Conducts comprehensive and conclusive clinical assessments to determine most appropriate level of care or referral. Assesses and evaluates acute and chronic medical illnesses. Evaluates appropriateness of patient for admission related to level of direct medical nursing care necessary and shares recommendations with A&R staff and admitting MD when necessary to determine facilities medical capability.
  • Communicates routinely with A&R staff to anticipate and plan for admissions. Communicates routinely with nursing units and nursing supervisors for knowledge of pending and actual discharges. Maintains accurate records regarding bed availability.
  • Reviews denials/diversions for appropriateness and involves Medical Director/Physician as necessary.
  • Conducts telephone triage activities. Receives telephone inquiry and crisis calls and determines appropriate disposition for emergency services, clinical crisis assessment, and referral to community resources and/or agencies. During imminent risk crisis calls, maintains communication with caller while accessing emergency medical or police services.
  • Acts as liaison between family, department, referral sources, agencies, schools and other interested parties. Obtains data regarding family relationships, emotional response to health needs, behavioral problems, etc.
  • Completes Admission Procedures including completion of admission forms, entry of data into computer system, and distribution of paperwork.
  • Documents medical necessity required by state and federal guidelines. Maintains and completes all assessment forms including telephone inquiry forms and logs; documents all appropriate activities related to services. Collects updated insurance and financial information. Enters data into computer databases related to services provided.
  • Serves in the capacity of an Assessment Specialist - RN as requested.

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings to continue your nursing education with Chamberlain University
  • Career development opportunities within UHS and its 300+ Subsidiaries!

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.


Qualifications

Requirements:

  • Active Florida State license as RN or Compact State License.
  • One (1) year experience as a patient care provider, preferably in an acute behavioral setting preferred.
  • Ability to work M-F, 7am-3:30pm. Ability to flex schedule to assist department with coverage 6a-6:30. May require some weekends.
  • Ability to pass an ACHA Level II Background Check.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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