Security Professional - Telecom Dispatch Operations

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Telecom Dispatch Operations in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic tech, media, and telecom location, you will play a key role in monitoring and patrolling assigned areas to help deter security-related incidents and maintain a secure environment. Your responsibilities include conducting routine patrols, managing access control, responding to alarms, and providing exceptional customer service and communication. At Allied Universal, we pride ourselves on our agile, reliable, and innovative approach, fostering a caring culture that puts people first and delivers results through teamwork and integrity. Join us to make a meaningful impact while developing your professional skills.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and responding to emergency situations when appropriate.
• Monitor and manage incoming calls, alarms, and communications to coordinate security-related response and dispatch personnel as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating clearly with all relevant parties.
• Maintain accurate logs and reports of all activities, incidents, and dispatches during the shift.
• Operate and monitor access control systems, surveillance equipment, and other security-related technology to help to deter unauthorized activity.
• Work collaboratively with on-site personnel, law enforcement, and/or emergency responders as required by the situation.
• Conduct regular status checks of security-related systems and equipment to confirm proper operation within the location.
• Assist with the implementation of site-specific emergency protocols and provide information to clients and team members during incidents.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.