Senior Localization Technical Program Manager

We are seeking a Senior Localization Technical Program Manager, a highly efficient, motivated, and technically skilled individual who thrives in a fast-paced, global environment.

You will work across cross-functional teams, bridging engineering, QA, localization, and product development, to define and deliver next-generation localization tools, workflows, and test systems. You will champion technical excellence in internationalization, localization QA, and automation to help ensure a world-class experience for players around the world.

Our environment fosters growth, autonomy, and innovation. The responsibilities listed are not all inclusive, and additional duties may be assigned.

• Partner with diverse teams across engineering, QA, content, and production to make sure localization procedures function effectively and match product launch calendars.
• Manage project timelines, dependencies, and risk across multiple teams, products, and release cycles.
• Serve as the primary liaison between Localization, QA, and Engineering teams for all technical integration matters.

• Champion localization requirements and advocate for feature implementation within PlayStation's internal tool ecosystems.
• Collaborate with engineering teams to design and implement new localization features and APIs. This includes integrations with third-party tools such as Translation Management System (TMS), Content Management System (CMS), and build systems.
• Define localization requirements for automation and continuous integration pipelines to support agile localization at scale.

• Detect opportunities to refine the localization QA process and guide the introduction of automation solutions.
• Define and maintain test automation backlogs and plans for localization QA across all projects.
• Collaborate with automation engineers to guarantee localization test coverage for UI, functional, and linguistic quality.

• Investigate and implement industry guidelines for localization engineering, testing, and process management.
• Drive continuous improvement initiatives to optimize localization workflows, reduce cycle time, and enhance delivery quality.
• Create and maintain process documentation, localization playbooks, and knowledge-sharing resources for internal and vendor teams.

• Collaborate across global time zones with partners to align localization deliverables with PlayStation's global release strategy.
• Build relationships with external localization partners, ensuring high standards of quality, security, and efficiency.
• Facilitate communication between global teams to resolve blockers, clarify requirements, and align on testing and release readiness.

• Education:
  BS/BA in Computer Science, Engineering, or a related field, or equivalent experience.

• 5+ years of experience in localization, internationalization, or technical program management.
• Proven track record managing localization QA, automation, or engineering programs within a global organization.
• Experience working in Agile/SAFe settings.
• In-depth understanding of localization testing, internationalization issues, and multi-language release pipelines.
• Skilled in one or more tools (JIRA, Confluence, Github etc.).
• Hands-on experience with Translation Management Systems such as XTM, MemoQ.
• Experience managing terminology, translation memory, and linguistic assets.
• Working knowledge of programming and scripting languages (e.g., Python, JavaScript, or SQL) to support tool automation, data analysis, and process improvement.
• Familiarity with web and mobile content systems, APIs, and localization file formats (XML, JSON, HTML, XLIFF etc.).
• Solid knowledge of test automation frameworks, with experience in AI/LLM-based translation tools considered an advantage.

• Excellent written and verbal communication skills, with the ability to manage diverse collaborators across leadership levels and regions.
• Proven strength in negotiation, conflict resolution, and cross-cultural collaboration, especially across Western and Japanese teams.
• Self-directed, adaptable, and comfortable navigating ambiguity and complexity.
• Highly organized with exceptional problem-solving and multitasking abilities.

• Experience with localization test automation or AI-assisted translation quality evaluation.
• Experience in the video game, digital entertainment, or consumer technology industries preferred.
• Experience engaging with international markets, or having lived/worked beyond the United States.
• Native-level fluency in one or more of the following languages: Spanish, Portuguese, French, German, Italian, Russian, Chinese, Japanese, or Arabic is advantageous.

• The opportunity to shape the global player experience for one of the world's most iconic brands.
• A dynamic and inclusive workplace where innovation and collaboration thrive.
• Competitive compensation, performance bonuses, and comprehensive benefits.
• Global career growth opportunities within Sony Interactive Entertainment.