Housekeeper lead

Job Profile Name: Lead Housekeeper

General Description:

The Lead Housekeeper assists the Operations Manager in overseeing the daily operations of the environmental services department.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs cleaning, floor care, and project assignments as directed.
• Assists in prioritizing and delegating tasks per the Clinical Coordinator.
• Assists in shift preparation by ensuring schedules are ready, employees are present, duties are assigned, and rovers and keys are signed out.
• Aids associates with getting supplies and equipment.
• Provides training to ensure associates are competent on current procedures.
• Ensures facilities are maintained to the highest standards of cleanliness during rounding assignments.
• Promptly investigates and resolves guest complaints related to housekeeping services and communicates them to management.
• Monitors the Epic bed board system, breaks, and rounds and communicates updates with the Clinical Coordinator.
• Accepts calls from departments and delegates requests to associates.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: 5 years experience required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.