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Marketing & Customer Communication Specialist

Ultra Maritime, EMS
paid time off, 401(k)
United States, Indiana, Columbia City
4868 Park 30 (Show on map)
Nov 26, 2025
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies.

Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilized on naval fleets across our allied navies around the globe.

As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defense customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.

We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, and expendables.

Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide!

The Audio Products (AP) Marketing and Customer Communication Specialist is responsible for delivery and execution of the AP product and market strategy and general customer service activities. They will lead the marketing and communications effort to support existing and new customers as the business grows into both new and existing markets. The successful candidate will meet business objectives through direct action, existing team members, cross-functional support teams and external resources.
The role carries the responsibility of marketing and communications activities and reports directly to AP Business Director.

Nationality Requirements

Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.

Job Description

  • Develop an understanding of the market and product portfolio
  • Ownership of the website and social channels, ensuring content is accurate and regularly updated
  • Organization and management of print and digital marketing materials required to communicate product value to the market
  • Reporting and analysis of online and email customer service and sales inquiries
  • Organization and successful execution of customer-facing events, including trade shows and conferences, working with the sales team to develop graphics and messaging to best promote the AP brand
  • Maintenance and updating of all product family branding and communications
  • Supporting the development of capture strategies from a marketing and communications perspective
  • Contribute to the development and implementation of the marketing strategy
  • Develop and execute marketing campaigns
  • A degree, or equivalent, in a Marketing or Communications discipline
  • Presentable and self-assured character with proven leadership capability and the ability to develop strong business relationships
  • Listening, fully comprehending, capturing, and internally communicating customer needs and requirements
  • Excellent presentation, interpersonal and communication skills
  • Able to interact at all seniority levels of Stakeholder communities
  • Experience with content creation in including imagery, videography and written copy

Desired skills

  • Previous marketing experience in a B2B Environment
  • Experience with coordinating customer events
  • Experience with Adobe Suite Products
  • Proven ability to create engaging content
  • Website Creation and Design Experience
  • Knowledge of Lead Capture Techniques
  • Familiarity with Customer Contact Tools and Strategies

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Diverse & Inclusive Employer

Ultra Maritime is a proud Equal Opportunity Employer committed to fostering a respectful, and diverse workplace. We welcome applicants from all backgrounds and do not tolerate discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

As a defense contractor, we are dedicated to maintaining the highest standards of integrity and security. We operate a drug-free workplace and, where permitted by law, conduct pre-employment background checks and substance abuse screening.

We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more!

Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email careers@ultra-us-gbs.com

Company: Ultra Maritime

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