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Supervisor, HIM Ops & Charge Validation

UNC Health Care
United States, North Carolina, Goldsboro
2700 Wayne Memorial Drive (Show on map)
Dec 03, 2025

Description

Summary:
Assists in developing, coordinating, facilitating, analyzing and managing those functions related to scanning and archiving of documents, the release of information, the aggregation, assessment, analysis, and all charging activities performed in the HIM (Health Information Management) department. Responsible for the presentation and collection of data. Responsible for identifying tends of charging issues and implementing an action plan to resolve the issue. Oversees oversight payroll calculation and submission and the availability of supplies.

Responsibilities:
1.Responsible for the completion, analysis and deficiency assignments of discharge records. Provides oversight for the scanning and archiving process. Monitors and maintains records per the hospital retention policy. Handles retrievals on requests from off-site storage facilities.
2.Performs monitoring and auditing functions through data collection, aggregation, assessment and presentation for all areas including HIM operations and Charge Validation.
3.Serves as a resource to providers and assists hospital teammates in the retrieval of electronically stored documents.
4.Communicates and confers with members of the healthcare team to complete records and documentation needed to support audits, record reviews and studies.
5.Stays current with Medical Staff Bylaws, Rules and Regulations in order to adequately support chart completion and the hospital-wide suspension policy and process.
6.Manages the chart completion process, proactively working with physicians and other department teammates to complete records in the timeliest manner possible.
7.Manages the charge process for all charging areas reporting to HIM.
8.Stays current with all charging guidelines throughout the facility including Injection and Infusion guidelines.
9.Evaluates teammate performance for all direct reports, utilizing productivity and quality measurement tools. Sets goals and objectives for staff based in-service demands.
10.Assists as needed in training providers, provider's office staff and hospital teammates in the use of information systems to retrieve needed data and information.
11.Assures ROI turn-around times are maintained and that staff are compliant with HIPAA Privacy and Security regulations.
12.Ensures monthly statistical reports are completed within designated time frames.
13. Monitors and constantly assesses the quality of the imaging process assuring highest quality product possible.
14.Coordinates reporting of cancer cases to the NC Tumor Registry.
WAYNE

Other information:
Education
Associate's degree in Health Information Technology/ Management with accompanying AHIMA credentials or related associate's degree or a minimum of five years' experience in the Health Information Management or related Healthcare field with at least two years supervisory experience.

Licensure/Certification
None required if experience satisfied. Preferred AHIMA credential. Required RHIT, RHIA if experience not meet.

Experience
Must have at least five years' experience in the Health Information Management or related healthcare setting and at least two years supervisory experience.

Knowledge, Skills and Abilities
*Strong knowledge of current HIM methodologies and the management of patient health information in an electronic medical record environment.
*Strong interpersonal, organizational and time management skills are essential.
*Leadership skills to effectively lead, guide and motivate others.
*Excellent written and verbal communication skills.
*CPT 4 coding experience
*Hospital charging experience and knowledge
*Proficient with MS Office and Epic EMR software, with the ability to learn new software rapidly

Valid NC Driver's License: No
If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

MR-548
01.8710.MR-548


Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: Health Information Mgmt

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: Yes

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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