Fulfillment Analyst II
 American Greetings Corporation | |
 United States, Ohio, Westlake | |
 Dec 10, 2025 | |
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As this is a hybrid position working out of our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio.
This Supply Chain Planner position serves as a key Supply Chain contact for and between Product teams, Space & Floor Planning, Supply Chain partners, manufacturing and distribution. This is a dual role including both demand and supply planning responsibilities. The Planner will hold ownership to retail and/or eCommerce programs comprised of 2000-3000 SKUs. Primary goal is to manage product supply to DC to support corporate service level targets, program objectives and inventory plans ESSENTIAL TASKS & RESPONSIBILITIES: Forecasting and Demand Planning - * Accountable to develop, update and finalize item level baseline and event shipment forecasts over an 18-month planning horizon * Analyzing, cleansing and refining product forecasts based on demand history, seasonality, forecast accuracy and DC/retail turn rates * Comprehension of item level forecast impacts on service and inventory levels * Analyze eCommerce POS trends at the item level and translate into a shipment forecast to ensure required inventory levels are met to support incoming POs * Ability to identify, investigate and resolve variances in forecast accuracy at the item and aggregate level and communicate potential issues to the Lead Supply Planner * Validate event level demand assumptions and objectives: analyze, develop and recommend a demand plan including new product introduction, distribution changes and execution intents * Communication of demand plan assumptions and recommendations to the Lead Supply Planner * Establish, understand & sustain alignment with POSR to retail replenishment policies * Roll-up of item level forecasts (both baseline and event) into an aggregated level demand plan * Proactively identify opportunity for continuous improvement of forecasting and demand planning processes and provide recommendations to the Supply Planning team Supply Planning - * Translation of item level forecasts into production orders to maintain distribution center inventory levels to support corporate retail inventory targets * Managing replenishment of cycle stock through established supply planning order policies * Prioritizing firmed production orders with both internal manufacturing and suppliers to balance replenishment and event driven inventory requirements * Conversion of event demand plans into an aggregate and item level manufacturing plan * Tracking firmed event production orders to ensure on time delivery of the right quantities * Ongoing communication with the Lead Supply Planner to convey upcoming event production volumes and order priorities to manufacturing, Global Sourcing, and Capacity Planning * Managing DC finished goods inventory to minimize obsolescence and scrap liability during product transitions * Ability to identify, investigate and resolve root cause to disruptions in supply service levels and communicate to the Lead Supply Planner * Proactively identify opportunity for continuous improvement across all Supply Planning processes and provide recommendations to the Supply Planning team | |