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Sr Consultant, Enterprise Learning & Talent Development

First Citizens Bank
United States, New York, New York
11 West 42nd Street (Show on map)
Dec 11, 2025
Overview

This is a remote role that may only be hired in the following location: New York

This position is a strategic partner to senior leaders, responsible for shaping and driving talent and/or learning strategies that strengthen business unit performance. Aligns talent strategies with business goals. Translates business challenges into talent/learning strategies that improve performance, capability and associate engagement. Leads a skills-based approach to planning, ensuring the business identifies, develops and deploys skills aligned to current and future business needs. Leverages workforce analytics and external market insights to inform decisions on skill development and workforce readiness. Designs business-aligned talent solutions tailored to the business's strategic priorities and aligned with the organization's strategic objectives. Champions a culture of continuous learning, career growth, and skill development across business unit.


Responsibilities

  • Talent/Learning Strategy - Defines learning or talent strategic plans for business unit, ensuring alignment with business and organizational priorities.
  • Learning/Talent Solutions - Develops, recommends and oversees tailored business and organization-aligned solutions, evaluates effectiveness of approaches and make recommended shifts, as needed.
  • Strategic Partnership - Build and foster productive relationships with leaders and their teams. Act as trusted advisor for strengthening business performance. Demonstrate credibility and trust. Work cross-functionally across the organization to develop competitive strategies for workforce development.
  • Change Leadership - Guide executive and leaders through change by building leadership capabilities and change readiness.

Qualifications

Bachelor's Degree and 6 years of experience in Learning & Talent Development or Human Resources OR High School Diploma or GED and 10 years of experience in Learning & Talent Development or Human Resources

Preferred Areas of Experience:

  • Current contractor/contingent worker for First Citizens Bank.
  • Advanced experience with Articulate 360.
  • Experience with voiceover and audio recording applications.
  • Experience with instructional design, specifically with compliance training within financial services.
  • Demonstrated success partnering with senior leaders to develop and implement talent solutions.
  • Business acumen with the ability to connect talent strategies to strong outcomes.
  • Excellent facilitation and consulting skills.
  • Strong understanding of industry principles and practices.
  • Strong understanding of skills-focused talent practices.
  • Advanced in talent/learning solutions and workforce planning.
  • Advanced executive communication, consulting and business acumen skills.
  • Bachelor's degree in Human Resources, Organizational Development, Business or related field.
  • Advanced degree in Instructional Design.

The base pay for this position is generally between $89,795 and $127,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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