IT Quality Assurance Analyst II

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the Test Engineers to create the test plan and strategy. Updates testing metrics on a daily basis and provides reports to the Project Stakeholders. Responsible for leading defect or other testing meetings required to ensure completion of Test Cycles.

• Oversee Testing & Validation - Facilitates test case writing based on requirements and user stories provided and ensures manual test execution is documented per enterprise standards. Creates testing plans and loads test cases into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.
• Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
• Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.