Sr. Manager, Order Fulfillment Mgmt

Global Order Fulfillment - Global Operations

As a Senior Manager of Order Fulfillment Program Management in Lam, you will provide strategic leadership for global slot readiness and forecast record management processes. This role oversees managers and teams responsible for ensuring accurate order readiness, adherence to pre-slot milestones, and maintaining forecast integrity within SAP LPR and Production Planning systems. The Senior Manager will partner with Sales Operations, Product Groups, NSR Engineering, and Operations leadership to drive alignment between demand planning, order configuration, and production slotting. This position requires strong leadership, operational expertise, and the ability to influence across global functions.

• Leadership & Organizational Mgmt: Define team structure, roles, & responsibilities. Develop Managers responsible for slot readiness and forecast record management.
• Strategic Planning & Execution: Establish global strategies for slot readines and forecast accuracy. Drive integration between forecast management and slotting processes to gain efficiencies.
• Cross Functional Collaboration: Act as the senior liaison between Sales Ops, Product Groups, NSR Engineering, & GOps leadership, influencing upstream processes (quoting, configuration, & forecasting) to improve downstream slotting and order management.
• Performance Mgmt & Reporting: define KPIs, monitor performance, and represent the function in executive planning sessions, accountability meetings, & operational reviews.
• Process Optimization & Change Mgmt: lead global order readiness improvement initiatives & drive change management efforts to align teams with evolving business needs.
• Risk Management: Proactively identify risks related to slot readiness & forecast accuracy, & develop mitigations strategies to ensure production continuity.

• Bachelor's degree in Business, Supply Chain, Operations Management, or related field with 12 year's of experience; MBA preferred.
• 10+ years of experience in order fulfillment, supply chain, or program/project management, including 5+ years in leadership roles.
• Strong understanding of SAP LPR, production planning, and forecasting processes.
• Proven ability to lead global teams and manage complex, cross-functional initiatives.
• Excellent communication, strategic thinking, and stakeholder management skills.
• Proficiency in analytics and reporting tools (Power BI, Excel, SAP).
• Experience in high-tech manufacturing or engineering-driven environments.
• PMP or similar project management certification.
• Expertise in change management and process improvement methodologies (Lean, Six Sigma).

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.