Quality Assurance Compliance Coordinator

Quality Assurance Compliance Coordinator

Location: Onsite, Time-based Flexible Schedule - Cincinnati, OH

About Us:

Join CREMER NORTH AMERICA - "Where Global Strength Fuels Local Succes"

Global Strength

CREMER OLEO, is the oleochemicals division of CREMER, family-owned enterprise, with headquarter based in Hamburg, Germany, dedicated to plant-based raw materials, from glycerin and fatty acids/alcohols to esters, MCT oils, soap base and bioethanol. We combine trading, distribution, contract manufacturing and end-to-end supply-chain services across key markets worldwide. Our customers include leading players in personal care, nutrition, health, and homecare.

About the Role:

The Quality Assurance Compliance Coordinator supports the Corporate Quality team by ensuring company policies, systems, and documentation meet regulatory and customer requirements across food, cosmetic, and pharmaceutical operations. Reporting to the Senior Manager, Total Quality, this role serves as a key liaison between customers and internal teams, managing customer-facing quality documentation and maintaining the integrity of proprietary quality records. The position requires exceptional attention to detail, strong technical writing skills, and the ability to manage quality systems and software to ensure accurate, compliant, and timely documentation. Working collaboratively across the organization, the QA Compliance Coordinator helps uphold regulatory compliance, support audits, and strengthen the company's overall Quality Management System.

Role Key Responsibilities:

• Manage and complete customer-facing quality documentation, including questionnaires, product quality statements, and qualification materials.
• Create, edit, organize, and maintain controlled quality documents, procedures, agreements, and records in both electronic and hard-copy formats.
• Maintain and administer quality management and customer documentation systems, ensuring data accuracy and regulatory compliance.
• Support internal and external audits by preparing documentation, recording audit notes, and assisting with audit responses.
• Provide corporate QA support for investigations, customer complaints, and reporting activities as needed.
• Deliver training and guidance on quality systems, documentation practices, and compliance requirements to internal personnel.

Role Key Requirements:

• High School diploma required; Associate degree or related discipline preferred, or equivalent experience.
• Minimum of 2 years of experience in a manufacturing and/or office environment, with prior experience in a Quality Assurance role.
• Experience working in a GMP or ISO-regulated environment with knowledge of GDP requirements.
• Familiarity with customer and regulatory audits (e.g., ISO, SQF, GFSI, RSPO, FDA, HACCP) preferred.
• Strong technical writing, editing, and proofreading skills in a scientific or regulated environment.
• Proficiency with Microsoft Office; experience with ERP systems, SharePoint, or quality software systems preferred.
• Ability to manage multiple priorities independently while maintaining a high level of accuracy and organization.

Role Personal Attributes

• Detail-Oriented - Demonstrates exceptional accuracy and precision in documentation and data management.
• Organized - Effectively manages large volumes of controlled documents and competing deadlines.
• Self-Directed - Works independently with initiative and accountability to complete assigned projects.
• Analytical - Applies critical thinking to interpret requirements and ensure compliance with regulations and standards.
• Communicative - Clearly conveys information through professional written documentation and verbal communication.
• Adaptable - Adjusts priorities quickly in response to changing customer or regulatory needs.
• Collaborative - Partners effectively with cross-functional teams and customers to resolve issues and meet quality expectations.
• Quality-Focused - Maintains a strong commitment to regulatory compliance and continuous improvement.

Compensation:

At CREMER, we offer a standout compensation package that includes competitive wages, comprehensive medical, dental, vision coverage, and a time-based flexible schedule. We also offer an employee annual bonus, 401(k) match, and an annual profit share with potential contributions up to 9%-because we believe in rewarding your impact and investing in your future.

We are an equal opportunity employer. Applicants are considered for positions without regard to sex, race, color, ancestry, religion, national origin, disability, age, marital status, disabled veteran or Vietnam era veteran status, genetic information, sexual orientation, pregnancy, including child birth or any related condition, gender identity or expression, citizenship, or any other characteristic protected by applicable state, federal or local laws.