Database & Project Coordinator

Candidates must reside in the Indianapolis, IN area for this position. The general pay range is $19-$23/hr. and includes full benefits (below):

The Database & Project Coordinator supports the work of the Goodwill Foundation team by helping maintain accurate donor data and assisting with data- and operations-related projects that contribute to the organization's fundraising efforts. The Goodwill Foundation advances Goodwill of Central and Southern Indiana's life-changing mission by identifying and securing philanthropic resources across our territory. In this role, the Database & Project Coordinator assists with maintaining the donor database, entering and managing gift and constituent information, preparing reports and mailing lists, and supporting data integrity and system upkeep. The position works closely with Foundation leadership and team members to help ensure fundraising operations run smoothly and donor information is accurate, timely, and reliable.

Example Duties and Activities

Database Administration (80%)

• Partners with Foundation leadership and team members to support a culture of philanthropy and connect donors to Goodwill's mission.

• Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles.

• Maintains the donor database, ensuring accurate, consistent, and complete records across all users.

• Manages gift entry and reconciliation processes, including batch tracking, financial reporting support, and coordination with Finance and Accounting.

• Assists the Accounting team with annual audit preparation needs.

• Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters.

• Prepares donor profiles by proactively reviewing upcoming meetings and events.

• Ensures consistent and thorough documentation of donor interactions through case notes.

• Produces reports, dashboards, and data analysis to evaluate fundraising performance and support Foundation staff and Board decision-making.

• Creates data segments and mailing lists for direct mail, newsletters, event invitations, and other donor communications.

• Oversees data integrity efforts, including routine audits, duplicate management, and coding updates.

• Supports grant tracking and entry processes.

• Maintains and supports additional Foundation systems, such as fundraising software, volunteer platforms, and CRM tools (e.g., Salesforce).

• Assists with donor events, including registrations, nametags, and on-site check-in/check-out to ensure a positive donor experience.

• Stays current on nonprofit fundraising trends, data best practices, and emerging tools.

Other Duties (20%)

• Supports events and other foundation-related activities as-needed.

• Ability to occasionally work a flexible schedule beyond normal business hours.

• Other related duties as assigned.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Database Management Expertise - Experience working with databases and understanding data structures, accuracy, and integrity. Strong attention to detail with the ability to spot patterns, solve problems, and improve processes.

• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.

• Technical Knowledge - Proficiency with Google Workspace and Microsoft Office. Experience with database management, data mining, and reporting tools. Prior experience with Raiser's Edge and/or Salesforce is a plus.

• Teamwork - Works well with others and makes valued contributions in a team setting in order to achieve the required goals and outcomes. Contributes to creating a positive work environment that promotes productivity, mentoring, teamwork, and partnership.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.

• Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.

• Continuous Learning - Stays current on trends related to the practices and procedures for the nonprofit sector. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.

• Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.

• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values. Protects information that is not yet public.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement

• Comprehensive health plan

• Generous paid time off (PTO) and paid holidays

• Sabbatical and parental leaves

• Life, dental and vision insurance

• Short- and long-term disability plans

• Nationally recognized preventive health and wellness program

• Section 125 pretax health spending account, dependent care spending account, and premiums

• Retirement planning options with generous company % match

• Eligible for the Public Student Loan Forgiveness (PSLF) program

Mission and Values: click here