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Warming Center Assistant (Madison Co. 360 Center)

The Salvation Army USA Central Territory
United States, Illinois, Granite City
3007 East 23rd Street (Show on map)
Jan 08, 2026

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting At: $10.00/ per hour

Job Description:

To provide needed supervision and monitoring of warming center guests and program. The center will operate during cold winter months pertaining to the degree agreement when shelter will be opened. Responsible for the general management of the program. Warming Center assistants insures a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of a low barrier approach to care for homeless individuals. The Warming Center program will be provided at the Salvation Army Madison, IN location.

What You Will Do:



  • Will make the call out for volunteers to cover shifts for Winter Shelter to be open and follow safe from harm policies.
  • Supervise guests in the program including coaching guests on program policies and rules as well as potential consequences for violation of program policies/rules.
  • Address immediate basic needs, orienting the guest to the warming center program.
  • Provide supplies to meet basic needs such as snack/meal, linens, containers for their belongings and hygiene supplies.
  • Provide conflict resolution, crisis intervention and support as needed.
  • Assist other community providers, social services, etc. in working with guests on their Individual Service needs. Promote activities to increase competence with activities of daily living and independent living skills.
  • Plan, conduct and monitor guest group meeting sessions and other activities.
  • Maintain statistical accountability. Provide clear and concise daily log entries. Maintain up to date daily log/census.
  • Complete shift specific tasks such as chore assignments, cleaning, laundry, intake sheets, etc.
  • Maintain communication shift-to-shift in staff journal.
  • Conduct basic intake information of each new guest
  • Demonstrate cultural competence as well as integrate understanding into daily responsibilities.
  • Other tasks as assigned by leadership


Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma preferred but not required

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Must have at least some experience working with unhoused individuals

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training before employment begins.

Skills/Abilities:



  • Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
  • High school diploma or equivalent. Additional education and training preferred,
  • Experience working in Human Services with the homeless, individuals living in poverty
  • Ability to diffuse crisis situations both within team settings and independently
  • Ability to document program events and carry out scheduled or spontaneous tasks
  • Capable of applying all training and skill building information


The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:



  • Good speaking, hearing and vision ability, and excellent manual dexterity
  • Lifting, pulling, and pushing of materials up to 25 pounds
  • May require bending, squatting, walking.
  • May require standing for extended
  • Specific vision abilities by this job include close vision, distance vision and ability to focus.


Travel: No Travel required

Working Conditions: Work is performed in an office and church environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

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