Genetic Counselor AssistantEmpty heading

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK: We are seeking a patient-focused Genetic Counselor Assistant (GCA) to support our Genetics team and contribute directly to high-quality patient care. This role plays an important part in improving clinic efficiency, supporting genetic counselors, and enhancing the patient experience throughout the care journey.

Role Overview:

The GCA provides clinical and administrative support to genetic counselors by assisting with case preparation, genetic testing coordination, and patient follow-up. This role requires close collaboration with patients, laboratories, providers, and administrative teams to ensure timely, accurate, and compassionate care.

Key responsibilities include:

• Reviewing and triaging cases and upcoming clinic schedules

• Preparing cases by confirming medical records, family history, and prior genetic testing

• Assisting with scheduling patient clinic visits and laboratory appointments, including coordination with patients, providers, and administrative teams

• Coordinating genetic testing workflows, including test orders, specimen collection, insurance forms, and lab communication

• Supporting post-visit follow-up, including results transmission, referrals, documentation, and patient outreach

Key Qualifications:

• Experience working in a clinical or healthcare setting with patient-facing responsibilities

• Exposure to clinical operations such as scheduling, care coordination, or documentation

• Experience with or interest in clinical genetics or genetic testing is a plus, but not required; training will be provided

Core Skills:

• Communication: Communicates clearly and empathetically with patients, families, and interdisciplinary care teams

• Organization: Highly organized with strong attention to detail when managing clinical information and follow-up tasks

• Adaptability: Flexible and responsive in a dynamic clinical environment with evolving priorities

• Professional Judgment: Demonstrates maturity, discretion, and sound judgment when handling sensitive patient situations

• Collaboration: Works effectively with diverse teams and contributes to a supportive, patient-centered culture

Additional Information:

• Hours: Monday - Friday, 9 am - 5 pm

• Location: 222 E. 70th Street, Manhattan. Potential for some hybrid work after training, based on departmental needs

Helpful Links:

• Compensation Philosophy

• Benefits

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.