Case Manager

Center for Veterans Issues, Inc.
Commensurate with experience - Medical, dental, vision, life, supplemental health, 401(k) with match, vacation, sick, and personal time, EAP
United States, Wisconsin, Green Bay
201 West Walnut Street (Show on map)
May 11, 2026
Be a Champion for Veterans. Create Stability. Change Lives. Case Manager - Veterans Housing Stability Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager, you'll be on the front lines of preventing Veteran homelessness-guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy. This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day. What You'll Do Empower Veterans Through Case Management Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability Review intake assessments and identify individualized service needs Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans Partner with participants to set goals, execute participation agreements, and plan for long-term success Create thoughtful discharge plans that connect Veterans to ongoing community support Promote Housing Stability & Self-Sufficiency Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance Support Veterans in navigating financial challenges and maintaining stable housing Build Strong Community Connections Coordinate referrals and service linkages, including: VA non-compensation benefits Employment, education, and vocational services Healthcare, childcare, and behavioral health services Legal aid, protective payee services, and emergency assistance Arrange transportation support, including bus passes and scheduled pick-ups/drop-offs Guide Financial Growth Provide financial counseling and help Veterans build realistic personal budgets Request temporary financial assistance with leadership approval to prevent housing loss Ensure Excellence & Compliance Maintain accurate, timely, and complete documentation in HMIS and client case files Track progress, outcomes, and service delivery with attention to detail and compliance standards Perform other duties as needed to support program success What Success Looks Like Veterans have clear, updated housing and care plans within 30 days of intake Case files are accurate, timely, and audit-ready Participants achieve housing stability and financial goals Veterans are quickly connected to essential community and VA services Services are delivered efficiently, compassionately, and on schedule What You Bring Bachelor's degree in social services (required) OR an Associate's degree with 4-5 years of relevant case management experience At least 2 years of experience in case management, assessments, counseling, and life skills support Experience working with Veterans strongly preferred Experience serving individuals with SUD, COD, or homelessness is a plus Valid Wisconsin Driver's License, good driving record, and current auto insurance Why Join Us? Make a real, visible difference in the lives of Veterans and their families Be part of a mission-driven team committed to dignity, respect, and lasting change Grow your skills while working in a role that truly matters If you're ready to turn compassion into action and help Veterans build a stable future, we'd love to meet you.