Description
This is an exciting opportunity for an HR professional who is ready to expand their impact and grow into a more strategic role. As a Talent Coordinator at Ports America, you will gain hands-on exposure to enterprise Talent Management, Learning and Development, and Recruiting initiatives that shape how employees develop, progress, and succeed across the organization. You will work closely with experienced HR leaders and partners, contribute to high-visibility programs, and continue building sought-after skills in HR technology, data and insights, program execution, and professional communications, while seeing how talent strategies are designed, launched, and scaled at an enterprise level. Ports America is seeking a detail-oriented, tech-savvy Talent Coordinator to support the execution of enterprise-wide learning, development, and talent acquisition initiatives. This role plays a critical part in enhancing the employee experience by coordinating training programs, supporting recruitment processes, managing data and reporting, and enabling the smooth delivery of Talent Management activities. The individual will serve as a key operational partner to the Talent Management and Acquisition teams and collaborate closely with HR Business Partners, business leaders, and external partners. The ideal candidate is proactive, highly organized, and comfortable managing multiple concurrent priorities in a fast-paced environment. Essential Duties: Learning & Talent Development:
- Support planning, coordination, and logistics for a variety of learning and development programs, workshops, and enterprise talent initiatives.
- Prepare and update program materials, including presentations, overviews, one-pagers, facilitator guides, and participant communications.
- Manage data related to employee development activities, including enrollment, assessments, consultant engagement tracking, and evaluation results.
- Coordinate logistics for in-person, virtual, and hybrid training events (e.g., scheduling, invitations, production support, presenter coordination).
Recruitment & Onboarding:
- Schedule candidate interviews and coordinate logistics with hiring managers and interview teams.
- Prepare candidate materials, assist in drafting offer letters, and coordinate pre- and post-offer touchpoints.
- Support the Intern Program through recruiting, onboarding coordination, surveys, and general program assistance.
- Partner with recruitment agencies as needed and support aspects of the full-cycle recruitment process.
Technology, Reporting & Data Insights:
- Support configuration, optimization, testing, and user assistance for Talent Management systems and modules.
- Maintain and enhance the engagement survey platform, ensuring smooth administration and data accuracy.
- Compile and analyze data across talent programs, consolidate program feedback, and prepare dashboards and reports for HR leadership.
- Track (and interpret) key talent metrics (e.g., internal mobility, bench strength, promotion rates, attrition).
- Prepare recurring reports and deliver insights to HRBPs, senior leaders, and business stakeholders.
- Contribute to forecasting and scenario modeling efforts such as talent demand-supply, skill readiness, and workforce capability gaps.
- Maintains compliance with data privacy, record retention, and HR policies, particularly in recruiting, surveys, and reporting.
Communications:
- Assist in developing clear, user-friendly communication materials for leaders, HRBPs, and employees participating in talent programs.
- Support the creation of templates, guides, briefings, and messaging to promote understanding of Talent Management processes.
- Support change enablement, adoption, and user education for talent initiatives and platforms.
- Support internal and external communications to attract and retain top talent and promote Ports America as a top employer.
Knowledge, Skills & Abilities:
- Strong analytical skills (with the ability to interpret data and translate insights into recommendations).
- Excellent organization, attention to detail, and ability to manage shifting priorities.
- Strong written and verbal communication skills.
- Demonstrated problem-solving skills and initiative; able to anticipate needs and work with autonomy.
- High level of discretion and sound judgment when handling sensitive talent data and employee information.
- Continuous improvement mindset with an inclination toward streamlining processes and enhancing user experience.
Desired Characteristics
- Process-oriented with demonstrated follow-through and execution discipline
- Ability to navigate ambiguity and adapt to evolving business needs
- Interpersonal skills with the ability to build relationships across all levels of the organization
- Critical thinking skills with a solution-oriented approach
- Demonstrated ownership of work and commitment to high-quality outcomes
Minimum Requirements:
- Associate's Degree OR Bachelors Degree in Human Resources, Communications, Business Management or related field OR 3+ years of HR-related work experience in Talent Management OR Learning & Development
- Demonstrated high proficiency in Microsoft Office applications, including Excel, PowerPoint, and Outlook
Preferred Qualifications:
- 2+ years experience creating employee-facing communications and supporting organizational program implementations
- 2+ years experience supporting full-cycle recruiting and/or working with external recruiting agencies.
- Prior exposure to HR technology platforms and reporting tools such as UKG or Cornerstone
- Strong project management capabilities with demonstrated experience balancing multiple concurrent initiatives.
Working Conditions:
- Office environment
- Travel - minimal
NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. NJ PAY Transparency: $75k - $85k If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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