Senior Improvement Advisor | Pharmacy

Scheduled Weekly Hours:

Senior Improvement Advisor - Pharmacy

Department: Continuous Process Improvement (CPI)- Enterprise

FTE: 1.0, Full-time salaried

Schedule: Monday-Friday, no weekends or holidays

Want to learn more: Chat with Nikki Frahm-Ward at nmfrahmw@emplifyhealth.orgor text 608-291-3893

About the Role

The Senior Improvement Advisor leads, supports, and consults on performance improvement initiatives using the Continuous Process Improvement (CPI) Execution Method and drives the implementation and ongoing support of the Emplify Health Management System.

You'll apply Lean, Six Sigma, the Model for Improvement, and robust data analytics to drive measurable outcomes across the enterprise, supporting Pharmacy. This role also develops and delivers training, coaching, and curriculum through the Continuous Improvement Academy while advancing change management maturity and operational excellence.

What you will do

• Champion the adoption and operational support of the Emplify Health Management System.

• Lead large, complex process improvement initiatives using Lean, Six Sigma, and CPI methods.

• Apply advanced data analytics to identify opportunities and measure outcomes.

• Train and mentor leaders, staff, and clinicians through the Continuous Improvement Academy.

• Develop and maintain improvement tools, templates, and curriculum.

• Drive change management strategies to sustain improvements across the enterprise.

What you will get

• Opportunity to influence systemwide performance and patient outcomes.

• Professional growth through leadership exposure and continuous learning.

• Collaborative environment with senior leaders and cross-functional teams.

• Competitive pay and comprehensive benefits package.

• Mission-driven culture focused on innovation and operational excellence.

What you need

• Bachelor's degree in Process Improvement, Business Administration, Healthcare Administration, Engineering, or related field (Master's preferred).

• Lean Six Sigma Black Belt coursework completion required; certification preferred.

• 5+ years of quality/process improvement experience in healthcare preferred.

• Strong skills in change management, data analytics, and workflow redesign.

• Excellent communication and ability to teach and mentor at all organizational levels.

Applicants are strongly encouraged to submit a resume and cover letter.

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer