Inspections Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Inspections Coordinator

Location(s): Miramar, FL

Position Summary
The Administrative Coordinator supports assigned customers throughout the full order life cycle, with a focus on productivity, profitability, and customer satisfaction. This role partners closely with branch service teams to ensure contractual obligations are met, resources are effectively scheduled, and orders are managed accurately and efficiently. The position requires strong administrative capability, customer interaction skills, and proficiency with computer-based systems.

Key Responsibilities

• Drive productivity, profitability, and customer satisfaction for assigned customer accounts throughout the order life cycle.
• Provide accurate, timely, and complete order management and documentation.
• Partner with branch service and operations teams to coordinate and manage resources in support of contractual commitments.
• Answer inbound phone calls from customers and internal stakeholders in a professional and responsive manner.
• Schedule inspections and service appointments with internal technicians and external customers.
• Prepare, submit, and track compliance documentation in accordance with company and regulatory requirements.
• Support implementation of short- and long-range account plans aligned with management, financial, and customer objectives.
• Maintain accurate records and data within internal systems and tools.
• Assist with additional administrative tasks and operational support as needed.

• Associate's degree (2-year degree) or an equivalent combination of education and relevant experience.
• Minimum of 4 years of related administrative, order management, or customer support experience.
• Strong administrative and organizational skills with attention to detail.
• Proficiency with computers and common business applications (e.g., scheduling systems, document management, Microsoft Office).
• Ability to manage multiple priorities in a fast-paced, office-based environment.
• Strong verbal and written communication skills; comfort handling frequent phone interactions.

• Experience in a service-oriented, operations, or compliance-driven environment.
• Demonstrated ability to coordinate schedules and manage customer expectations.
• Proven reliability and performance suitable for conversion to a full-time employee.