Impact Team Engineer

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Excellent total compensation package with an annual salary of $115k
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

Role Summary

The Task Force (Impact Team) Engineer is a critical frontline responder responsible for maintaining the seamless operation of the assigned hotel. This role requires a versatile technician who can provide professional, high-quality service to both guests and internal departments. The ideal candidate is a proactive problem-solver, capable of managing shifting priorities and making logical, decisive technical judgments in a fast-paced environment.

Essential Job Functions

• Guest Room & Public Area Maintenance: Execute rapid-response repairs including plumbing (unclogging drains/toilets), electrical (switches, outlets, lighting), and mechanical systems (HVAC, hardware, TV programming).
• Life Safety & Emergency Response: Monitor fire alarm and life safety systems. Act as the primary engineering responder during emergencies to protect guests, associates, and property infrastructure.
• System Monitoring & Documentation: Accurately read and interpret meters, gauges, and diagnostic tools. Maintain detailed daily logs of activities and mechanical issues to ensure clear communication across shift changes.
• Energy & Utility Stewardship: Actively monitor utility usage throughout the resort and grounds, identifying and reporting opportunities for energy conservation and cost-saving measures.
• Safety & Accident Prevention: Adhere strictly to Departmental Job Safety Analysis (JSA) standards. Proactively identify and correct hazardous conditions to maintain a zero-accident environment.
• Asset Management: Ensure all resort tools and equipment are cleaned, lubricated, and properly maintained. Responsible for the organization and security of the engineering shop and storage areas.
• Operational Flexibility: Perform additional tasks and special projects as assigned by Engineering Management or Resort Leadership to support the evolving needs of our world-class property.
• General Operations: Maintain a clean, organized workspace and perform additional departmental duties as directed to ensure the resort's aesthetic and functional standards are met.

Qualifications

Technical Requirements:

• Proficiency in at least three of the following core trades: HVAC, Electrical, Mechanical, Plumbing, Carpentry, or Kitchen Equipment.
• Experience with Pneumatic/Electronic systems and controls is highly preferred.
• Strong finish skills, including painting and general building maintenance.

Physical Demands:

• Ability to perform physically active work, including walking and ascending/descending stairs throughout the shift.
• Capable of lifting/moving up to 50 lbs frequently and up to 100 lbs occasionally.

Ideal Candidate Profile

• Resilient: Confidently handles day-to-day work challenges and adapts to the unpredictable nature of hospitality.
• Agile: Able to pivot between multiple demands while maintaining a high standard of craftsmanship.
• Analytical: Uses technical knowledge to evaluate complex issues and implement long-term solutions rather than temporary fixes.