Program Manager | Quote to Cash Transformation

• Lead crossfunctional QuotetoCash transformation programs spanning quoting, pricing, contract management, order management, billing, invoicing, and revenue recognition.
• Drive full lifecycle program delivery, including strategy definition, roadmap creation, execution oversight, risk management, and progress reporting to senior leadership.
• Partner with Sales, Finance, IT, and Operations to define business requirements and translate them into actionable plans for Salesforce, CPQ, billing, and financial systems.
• Design scalable, efficient QtC processes by identifying gaps, inefficiencies, and control risks across endtoend workflows.
• Collaborate with Salesforce application owners and architects to refine and optimize Salesforcebased tools and adjacent systems.
• Lead executivelevel communication on program status, risks, dependencies, budget, and business impact.
• Drive change management, ensuring adoption across teams and engaging effectively with groups hesitant or reluctant to change.

• 5+ years leading complex business or operational transformation programs.
• Strong project and program management background with proven delivery results.
• Experience in IT, software environments, or systemsdriven transformation work.
• Experience with Salesforce platforms (Sales Cloud, CPQ, Revenue Cloud, or similar).
• Background in financial operations, billing, invoicing, or revenue recognition processes.
• Demonstrated ability to work crossfunctionally across Sales, Finance, IT, and Operations.
• Strong communication skills with the ability to influence VP and Clevel audiences.
• Ability to navigate ambiguous environments and drive structure where needed.

• Experience specifically with Salesforce CPQ or advanced Salesforce ecosystems.
• Process design expertise, including Lean or Six Sigma methodologies.
• Demonstrated ability to shift seamlessly between highlevel strategic communication and detailed technical discussions.

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.