Cloud System Architect 2

Looking to FAST-track your career at RealmOne?

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals. Join us on this journey as we execute this mission-critical contract providing support for data analytics and DevOps engineering!

Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports a team of Software Engineers, System Administrators, and Systems Engineers, providing support across a range of mission-critical functions.

Job Description:

The Cloud System Architect provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.

The Cloud System Architect 2 shall possess the following capabilities:

• Provide Tier I/II support. Follow established guidelines for delivery of cloud based resources.

• Provide support for implementation, troubleshooting and maintenance of customer resources.

• Provide assistance to users in accessing and utilizing cloud based compute resources.

• Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams.

• Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases.

• Monitor and respond to chat rooms.

• Provide Tier I/II support. Follow established guidelines for delivery of cloud based resources.

• Provide support for implementation, troubleshooting and maintenance of customer resources.

• Provide assistance to users in accessing and utilizing cloud based compute resources.

• Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams.

• Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases.

• Monitor and respond to chat rooms.

• Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker.

• Must be able to deploy new cloud production, staging, and test environment.

• Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery.

• Must take planning seriously and strive for a seamless transition with little to no downtime.

• Should be able to identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures.

• Should be able to automate and deploy cloud infrastructures.

• Is responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team.

• Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby.

• Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (Paas) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes.

• The architect will be responsible for deployment of new solutions into existing cloud resources or off-premise infrastructure.

• Must Possess Strong knowledge of a wide range of cloud services and solutions like AWS, OpenStack and Microsoft Azure products

Qualifications:

• Strong knowledge of cloud solutions included but not limited to AWS, OpenStack and Microsoft Azure products.

• Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes.

• Must possess one active mid-level or advanced cloud certification (i.e. AWS, Azure, OpenStack).

• Must have 9 years of related work experience and a bachelor's degree in a related technical field.

• Must work with little to no prescriptive guidance.

• An additional four (4) years of relevant experience can be substituted for a Bachelor's degree.

• Development experience with both Linux and Windows workloads using cloud technologies with automation including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker. Demonstrated experience writing software scripts using languages such as Perl, Python, or Ruby.

Position requires active Security Clearance with appropriate Polygraph

Pay Range: 170,000-220,000

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:

• Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
• Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor - 5% annual profit share. Immediate vested, no match required!
• Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
• Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
• MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.

ABOUT US

• RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.
• Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.
• RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
• RealmOne has earned numerous awards, including being named a Top Workplace by the Baltimore Sun. With more than 30+ active contracts, 12 of which are prime, RealmOne stands as a premier innovator supporting the Government and Department of Defense, with team members located nationwide.

Disclaimer: Benefits packages offered by RealmOne are subject to variation and may differ based on work location, clearance level, and other eligibility criteria. Specific eligibility, availability, and scope of benefits are not guaranteed, may differ from those generally described, and remain subject to modification at the sole discretion of the company.