Account Representative

United. Inspired.Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome.We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us.Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change.With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities.Recognition for your hard work includes:

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation
• Paid Sick Time

Join Our Team as a Key Account Representative at Epiroc!

The Account Representative role is focused on driving revenue growth, ensuring project and product success, and deepening customer relationships within the NGM key account. The work involves driving toward results by enrolling the commitment and buy-in of others, both internal and external to Epiroc. While the job requires strong initiative and self-direction, results are only achieved with and through people. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. Knowledge and skill in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

The job requires a high degree of "selling" of Epiroc's products and services to NGM. The job environment is fast paced and results oriented. While there is urgency to goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary. Initiating projects and processes beyond established organization practices will often require training and developing others, and enlisting their support by using a "selling" rather "telling" communication style.

A self-confident, extroverted style that can enliven, engage and positively impact individuals and groups is essential. The job has variety of tasks and is dynamic and changing. Because goals and desired results can quickly change, the job requires regularly meeting and pro-actively establishing relationships with new groups. The ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success.

The NGM account is dynamic and demanding, and market conditions can sometimes lead to quickly changing goals and desired results. Regular meetings with Business Line Managers, The NGM Key Account Manager, and other Account Representatives on the NGM Key Account Team to ensure alignment of these goals and desired results will be necessary. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm is the key to achieving the goals of this job.

The location for the Account Representative role will be NGM Mines, Elko area, NV

The Role

• Achieve customer share, profitability, and revenue growth targets within the NGM Key Account
• Align customer's goals and objectives with Epiroc's products and services by earning "trusted advisor" status with key customer contacts and teams
• Take the lead in ensuring that products and projects on site achieve their targeted and desired results
• Support the ongoing refinement and execution of Epiroc USA's Go-To-Market strategy by aligning and collaborating with business line managers, product and application specialists and other salespersons and leaders within Epiroc
• Apply sales best practices in your assigned account as you gain a clear understanding of the customer's needs and the solutions to satisfy them - Extensive travel may be required
• Plan, organize, and administer product demonstrations as per set procedures
• Maintain detailed product forecasts by working closely with key account to ensure appropriate inventory and service levels
• Develop and deliver compelling product and service proposals that support Epiroc's Key Performance Indicators (KPIs)

Competence, skills, and experience

• Bachelor's degree required or the equivalent combination of education/experience
• A minimum of 3 years' sales and/or customer service experience in an industrial environment; mining and/or construction heavy equipment experience is highly preferred
• Exceptional written and verbal communication skills are required with a proficiency in MS Office and CRM systems
• Skilled in developing and implementing strategic initiatives
• Skilled in leading projects and facilitating change management at a large scale
  
  

Behavioral Characteristics

• You must have a strong commitment to results
• To ensure successful results you look to idea generation and creative problem solving
• Leveraging rapport and relationships with others helps to engage the commitment of individuals from within the organization to deliver against your goals
• When it comes to risks, you're okay taking a few and trying new things
• You focus to get things done and collaborate when needed

• Leveraging rapport and relationships with others helps to engage the commitment of individuals from within the organization to deliver against your goals
• Successfully operating in an environment of freedom with accountability, you are comfortable with taking charge and also open to feedback that helps you to be even more successful
• Understanding that success relies on long term strategy coupled with short/mid-term action, you are comfortable with being both strategic and tactical in your work

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Salary Range: The salary for this position is between $80,000 - $95,000 annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards. This role will also be eligible for commissions and company vehicle.

Join us, and be part of a diverse, innovative and highly collaborative team.An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter.Epiroc's diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

Employment at Epiroc is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United. Inspired.Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more atEpiroc.com.