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Grain Millers, Inc. is a leading provider of whole grain ingredients used in cereals, breads, bars, snacks and many other food products throughout North America. Proudly we have had no layoffs in our 35+ year history. Currently we are looking for a receptionist to work Monday thru Friday 8:00am-5:00pm. Once you are a part of the Grain Millers team there is always opportunity for training and advancement within the company. Pay and Benefits
- Starting wage $20.00/hr.
- Bonuses.
- 401K with up to 6% employer match.
- Health, Dental and Vision.
- Company paid short- & long-term disability.
- Company paid $50k life insurance.
- 8 paid holidays/year
- 2 weeks of PTO/year.
- Opportunities for advancement through on the job training.
Position Summary
The Receptionist is expected to answer all incoming calls between the hours of 8:00 am - 5:00 pm. Relief coverage will be provided for breaks and lunch. The Receptionist position is responsible for providing exceptional customer service, preparing UPS for the courier, preparing invoices for the mail and providing general office support with a variety of clerical duties. The receptionist will be responsible for greeting visitors, answering incoming calls, directing calls to appropriate associates, mail distribution, preparing out-going mail/shipments, completing various accounting task as assigned by your supervisor.
Essential Job Functions
Perform Customer Services Duties
- Greet all visitors in a professional, friendly, and hospitable manner.
- Notify correct employee their visitor has arrived.
- Keep a record, have visitor sign the visitor register, give visitor a badge, and direct them to have a seat.
- Answer multi telephone system screening, directing, and providing information to callers.
- Transfer telephone calls, if necessary take a brief message and pass the message on via e-mail system or connecting callers to employee's personal direct line.
- Ensure all voicemail messages to main office number are taken and directed to appropriate staff members.
- Report telephone equipment and line faults to the IT department.
- Notify maintenance if repair is needed in the office.
- Maintain files for confidentiality agreements.
- Maintain files for customers 1099's
- Maintain COI for vendors.
- Responsible for distribution of incoming faxes
- Perform duties as requested by your supervisor.
Perform Office Duties
- Performs office duties and administrative purchasing functions, including but not limited to mail distribution, scanning, filing, word processing, data entry, etc.
- Prepare letters and documents as requested.
- Order, receive, and maintain office supplies for the Eugene facility.
- Coordinate the repair and maintenance of office equipment.
- Maintain security by following procedures; monitoring logbook; issuing visitor badges.
- Pick up, sort the mail and distribute daily mail.
- Open and date stamp invoices and general correspondence.
- Address, fold, and stuff miscellaneous business correspondence.
- Ensure the outbound mail is sealed, stamped, and mailed out daily.
- File invoices and check copies daily.
- Ensure that the postage machine is operational, has funds and is maintained.
- Receive, sign, and notify the correct person of delivery and packages.
- Track shipments as necessary.
- Prepare and create outbound shipments for employees and customers utilizing the appropriate shipping carrier and software UPS, FedEx, DHL, USPS.
- Email temp timecards and maintain temp spreadsheet.
- Ensure conference room is picked up and clean.
- Making sure office break room is picked up every evening before you leave.
Essential Qualification
- High School diploma or equivalent and one-year previous experience.
- Excellent customer service, phone, verbal, and written communication skills.
- Must be punctual and have a professional appearance.
- Ability to work with minimum supervision and able to multi-task.
- Strong computer (Word and Excel), presentation and data handling skills.
- Ability to interact with vendors, customers, and third parties in a professional manner.
- Must be detail oriented, motivated and a self-starter.
Physical Demands:
- Activities include walking, (including up and down stairs), kneeling, lifting, bending, stacking, twisting, pulling, pushing, inserting, sitting, standing, accumulating, and collating motions.
- Be able to handle up to 25 pounds of material occasionally.
Grain Millers, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.
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