Recreation Supervisor

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Essential Duties and Responsibilities

• Ensure the entrance to pool area restricted to guests and club members.

• Inventory of all supplies at the pool. Including but not limited to: glow items, towels, tiki boats, oars, kayaks, paddle boards, lounge chairs, umbrellas and tables.

• Supervise opening and closing procedures of Recreation facilities.

• Supervise evening activities and entertainment under direction of Pool *Experience Manager and Recreation Manager.

• *Perform other duties (administrative, budgetary, proposals, sales, etc.) as directed by Pool Experience Manager or company policy.

• Assist with updates on supplies needed, damaged products, unsafe areas and new ideas to improve the recreation department.

• Be able to enforce all rules. Including but not limited to: Proper uniform, tiki rentals, cleaning outlets appropriately, organizing chairs, monitoring breaks, pool towel policies, etc.

• Be able to lead special projects that require manual labor. Including but not limited to: moving chairs, cleaning chairs, pool towel distribution, power washing, group recreation and event set ups.

• Assure cleanliness and organize the following areas: Main Pool, Lagoon, Dolphin Deck, Walkways, Sunset Pool, Tranquility Pool and other areas as needed.

• Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and beach tables.

• Monitor and address regulations and safety concerns at the Main Pool, Lagoon, Sunset Pool, Tranquility Pool and other areas as needed.

• Deep clean deck and floor areas.

• Issuing and inventorying pool towels.

• Regular attendance of meetings in conformance with the standards, which may be established and revised by HCR from time to time, is essential to the successful performance of this position.

• Required to work holidays, weekend, day and night shifts as needed.

Qualifications and Skills

• High School Diploma or Equivalent.

• Must be able to speak, read and write English fluently.

• Customer service experience of 2 - 3 years preferred.

• Supervisory experience desired.

• Must have excellent interpersonal skills when dealing with guests, associates, and the general public.

• Proficient with conflict resolution and creative problem solving

• Should have knowledge of the local areas attractions and entertainment.

• Must be able to learn and adapt to a fast paced environment.

• Must be able to work independently and in a fast paced environment.

• Must be able to interact with a wide range of people.

• *Applicants should be capable of bending, kneeling, climbing, and lifting of 50lbs.

• Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook.

• Extremely customer-service orientated with multi-tasking

Working Conditions:

The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain.

Compensation

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.