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Position Title: Care Navigator
Work Location: Remote - TX
Assignment Duration: 6 months
Work Arrangement: Remote
Position Summary
Over 5 years of experience working directly with the ABD (Aged, Blind, and Disabled) population in call center environments, Medicaid programs, and Managed Care Organizations (MCOs).
Skilled in supporting individuals with disabilities and vulnerable populations managing chronic or complex health conditions.
Background & Context
Role supports children, young adults, and other high-need groups requiring care coordination within Medicaid and managed care settings.
Key Responsibilities
Supporting individuals with disabilities and vulnerable populations managing chronic or complex health conditions.
Providing care coordination for children, young adults, and other high-need groups within the past three of the last five years.
Qualification & Experience
Required: High School Diploma
Preferred: BA in Social Work or Healthcare Management, LVN, CNA, CMA, RT, Pharmacy Technician
Over 5 years of experience working directly with the ABD population in call center environments, Medicaid programs, and MCOs
Demonstrated expertise in care coordination within the past three of the last five years
Customer service and call center experience
Computer knowledge
Insurance and MCO background
Additional Information
Disqualifier: No call center experience
Must-haves: Good attendance, call center background, worked with MCO insurance
Nice-to-haves: Background in Service Coordination
| Candidate Requirements |
| Education/Certification |
Required: High School Diploma |
Preferred: BA in Social Work or Healthcare Mgmt, LVN, CNA, CMA, RT, Pharmacy Tech |
| Licensure |
Required: |
Preferred: |
Years of experience required: Over 5 years of experience working directly with the ABD (Aged, Blind, and Disabled) population in call center environments, Medicaid programs, and Managed Care Organizations (MCOs). Skilled in supporting individuals with disabilities and vulnerable populations managing chronic or complex health conditions. Demonstrated expertise in providing care coordination for children, young adults, and other high-need groups within the past three of the last five years.
Disqualifiers: no call center experience
Additional qualities to look for: Must haves: good attendance, call center background; worked with MCO insurance
Nice to haves: background in Service Coordination, and call center experience |
- Top 3 must-have hard skills stack-ranked by importance
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1 |
Customer service, call center experience |
| 2 |
Computer Knowledge |
| 3 |
Insurance, MCO background. |
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Spectraforce Technologies
Jan 29, 2026