Sr. Strategy & Operations Sales Programs Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Sr. Strategy & Operations Sales Program Manager, you will be a highly motivated self-starter responsible for developing and managing cross-functional programs that will be delivered to the field teams. In this role, you will act as a trusted advisor and business partner to Sales leaders, utilizing your strong analytical skills to drive strategic decision-making. You will work closely with Go-To-Market Sales, Sales Strategy, Enablement, Product Marketing, Partners, and Customer Success teams to deliver impactful programs. Your ability to analyze complex data sets and recommend prioritized technology solutions will help address key business challenges. You should be comfortable presenting insights and recommendations to Director-level and above stakeholders. This position combines the creative process of designing prescriptive programs and strategies with the operational execution needed to ensure these programs are effectively implemented and deliver measurable results.

This position is an individual contributor role reporting to the Director of GTM Sales Programs.

Responsibility

• Execute enterprise sales strategies

• Design and implement prescriptive programs and strategies, ensuring effective operationalization

• Flex between high-level strategy and vision to detailed execution

• Work seamlessly with sales, sales strategy, business value, corporate and product marketing, enablement, and partner teams

• Collaborate with cross-functional teams and GTM leadership to design, launch, and optimize impactful sales programs

• Analyze program performance and implement improvements to maximize customer engagement and platform utilization

• Support the development of executive-level presentations

• Manage and execute cross-functional programs

• Building, maintain, update, and optimize critical Salesforce.com dashboards for key marketing and sales stakeholders

• Draw actionable insights from data sets in their most common forms (Excel, Business Objects, Salesforce.com, Tableau)

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BS/BA degree or equivalent in sales experience

• 12+ years of related experience with a Bachelor's degree; or 8+ years and a Master's degree

• Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel

• Experience with Google Suite

Preferred

• Experience designing (or influencing the design) of revenue-producing sales campaigns and/or programs, campaigns, and go-to-market strategies

• Experience managing tactical or strategic sales training and programs

• Demonstrated leadership experience and ability to deliver results with large-scale, cross-functional teams in a fast-paced environment

• Work experience in Sales Programs, Sales Strategy, or Sales Operations

• Excellent written and verbal communication skills

• Demonstrated skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways.

• Experience working on significant and unique issues where analysis of situations or data requires an evaluation of intangibles

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $157,500.00 - $254,350.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $151,200.00 - $213,600.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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