Yamaha employees are committed to helping everyone progress, express and connect through music and sound. We offer innovative, finely crafted and award-winning products for the entire journey. As the world's largest musical instrument manufacturer, we are known for our quality, customer service and innovation.
Purpose of Role
Provide the sales group with the content, tools, reports, communications, and training to sell more effectively, while providing operational and compliance support for sales enablement processes.
Key Accountabilities Include
* Support achievement of sales enablement KPIs, department goals and overall sales effectiveness
* Ensure the integrity of CRM data for accurate reporting and forecasting
* Ensure the advertised price scraping tool has current reference prices and/or is set to auto-update at the appropriate dates
* Ensure sales teams' entries and reports are consistent and result in a clean database
* Support accurate and timely distribution of product, pricing, and promotional information
* Support accurate and data-driven decision-making
Primary Responsibilities Include
* Manage CRM data and provide dealer audiences for channel partner communications
* Organize sales channel meetings, kickoffs, and enablement events
* Compile and distribute reports to internal stakeholders, track KPIs and support data collection and analysis
* Support the sales team's use of online tools and software programs. Includes serving as the subject matter expert (SME) and primary trainer for the CRM and acting as the go-to resource for report writing, campaigns, and troubleshooting, and best practices
* Coordinate with inter-depart stakeholders to ensure product pricing information is consistent between company ERP, the advertised price scraping tool, and channel partner communications
* Assist with administrative activities for the sales group, including monitoring the email inbox, processing invoices, and confirming emails were delivered to a specific channel partner as expected; research and resolve the cause of any discrepancy
* Coordinate onboarding activities for new hires and support training initiatives
Core Functional Competencies
* Marketing Alignment: Align sales efforts with marketing activities
* Relationship Building and Management: Quickly connect with sales and marketing partners and maintain trust
* Sales Cycle Support: Enable salespeople to track and advance prospects through sales process
* Sales Support Analytics: Use analytics to inform enablement strategies and measure progress
* Brand Ambassador: Represent Yamaha's brand values in all interactions
* Business Acumen: Understand Yamaha's business and apply insights to enablement activities
Core Behavioral Competencies
* Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment)
* Customer Focus
* Values Differences
* Action Oriented
* Communicates Effectively
* Self-awareness
* Being Resilient
Qualifications
Ideal
* Experience in retail sales, sales enablement, operations, or marketing
* Familiarity with CRM and office productivity software
* Experience scheduling and coordinating team activities
* Proficient in Microsoft suite
Preferred
* 1+ years' coordinator or administrator experience in sales environment
* Familiarity with Salesforce, Tableau, Wayvia, Oracle and Zoom
* Experience with dealer communication and MAP policy administration
* Passion for music
Compensation
- The hiring range for this position is $20.00 - $27.00/hr + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.
- Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.
Here's What We'll Bring
- Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions
- Performance based bonus program
- Robust employee wellness programs including free music lessons
- Gym and wellness reimbursement program
- Tobacco cessation reward program
- Free concerts from award winning artists
- Discounted hotel, travel, entertainment, and other attractions
- Employee product purchase program
- Flexible work options (including hybrid schedule)
- Casual dress
- Vacation, sick-time and personal floating holidays
- In-office events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events
- Inclusive and passionate culture