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Student Services Coordinator

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Jan 29, 2026
Title: Student Services Coordinator Employee Classification: Student Services Coordinator Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-Div of Student Affairs Department: UNT-First Generation Center-160130 Job Location: Denton Salary: 47,232.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The First-Generation Success Center at UNT serves as a dedicated hub that empowers firstgeneration students through tailored guidance, communitybuilding, and academic support. It provides mentoring, workshops, and resources that help students navigate college systems and strengthen their sense of belonging. The center collaborates with campus partners to remove barriers and promote holistic student success. Position Overview This position serves as a pivotal contributor to the mission and daily operations of the First Generation Success Center. The role is uniquely designed to support first-generation students through comprehensive programming, individualized guidance, and strategic campus partnerships. The position is responsible for coordinating a wide range of center-led programs and services, including the planning, development, implementation, promotion, and logistical execution of initiatives that advance first-generation student success. A key component of the role involves close collaboration with campus outreach efforts to ensure a smooth transition for first-generation students entering the University of North Texas. Minimum Qualifications Bachelor's degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities -Understanding of first-generation and modest-income student experiences, including current research, national trends, and evidencebased support practices. - Working knowledge of financial aid processes, financial literacy concepts, graduate school preparation, and student wellness resources. - Understanding of program planning, assessment, evaluation, and datainformed decisionmaking. - Knowledge of university policies, compliance standards, and federal guidelines relevant to student support services. - Strong program coordination skills, including planning, implementation, promotion, and logistical management of studentcentered initiatives. - Effective coaching skills for both individual and smallgroup settings. - Excellent communication skills-written, verbal, and interpersonal. - Skilled in relationshipbuilding and collaboration with First Generation Success Center Team, faculty, academic departments, and campus partners. Preferred Qualifications Required License/Registration/Certifications Job Duties Coordinate programs and services originating out of the center including planning, development, implementation, promotion/dissemination, and logistical support of program/project activities. Work closely with campus outreach initiatives to assist with the transition of first-time in college and transfer first-generation students to UNT as required. Provide individual and small group advising to students with knowledge in the areas of financial aid/financial literacy; graduate school admissions, personal wellness; professional development. Maintain accurate records of services; maintain university and federal standards of compliance, and completion of all required university trainings. Assist with hiring, training, and supervision of student employees as well as graduate assistant. Develop and maintain cooperative relationships with academic departments, faculty members, student affairs, and other university departments and offices to ensure a holistic experience for first-generation students. - Sustain an awareness of current research trends in terms of low-socioeconomic and/or first-generation college students. Advance philosophies of student affairs and cultural diversity. Assist in the development and implementation of assessments, evaluations, and research activities related to the program. Support all programs and initiatives originating underneath the within the Division of Student Affairs. Assist with the development, revision, and distribution of marketing, educational, and informational publications and materials, including social media, related to the First Generation Success Center. Perform related duties as assigned by supervisor. Physical Requirements Communicating with others to exchange information. Sedentary work that primarily involves sitting/standing. Repeating motions that may include the wrists, hands and/or fingers. Environmental Hazards No adverse environmental conditions expected. Noisy environments. Work Schedule In-Office, Monday-Friday with some nights and weekends Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.