New

Digital Platforms and Technology Department Executive Assistant (Primarily Office)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Massachusetts, Boston
Feb 03, 2026
As the Digital Platforms and Technology Department Executive Assistant you will coordinate the daily administrative aspects of these departments. Responsibilities include maintaining effective and confidential working relationships with these leaders in addition to his/her staff in the normal performance of their duties. This position requires a wide variety of executive administrative functions at a high level of performance, accuracy, dependability, confidentiality and a thorough knowledge of the organization, operation of the company, and office routine. Position Compensation Range: Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will complete a broad variety of administrative tasks for leaders, including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings; and scheduling and coordinating meetings internally and/or with vendors Research, prioritize, and follow up on incoming issues and concerns addressed to the leader, including those of a sensitive or confidential nature. Determines appropriate course of action, referral or response. You will provide a bridge for smooth communication between the leader's office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management staff. You will work closely and effectively with the leader(s) keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Specialized Knowledge & Skills Requirements Demonstrated experience providing customer-driven solutions, support or service. Demonstrated skills and ability to operate general office equipment. Demonstrated experience in administrative work and general office administration. Keyboarding/typing ability of 25 WPM. Solid knowledge and experience of PC and product software. Licenses Not applicable. Travel Requirements Up to 10%. Physical Requirements Work that primarily involves sitting/standing. Working Conditions Not applicable. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting In this primarily office- based role, you be expected to spend at least 80% of your time (4+ days per week) working from the office. Candidates should reside within approximately 50 miles of the Madison, WI (53783) office location. #LI-Onsite We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.