Clinical Scheduling Specialist

Elderwood at Cheektowaga is seeking an experienced Clinical Scheduling Specialist to join our team!

The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. They are the point person and lead for all matters related to clinical scheduling.

The Clinical Staffing Specialist:

Thoroughly understands and uses the master staffing schedule extensively.
• Uses multiple staffing tools and possesses an in-depth understanding of staffing to census expectations.
• Troubleshoots and effectively problem-solves staffing complexities
• Displays understanding of PPD metric and how to staff accordingly
• Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing
• Maintains accuracy of nursing schedule in Kronos and all required tracking.
• Prepares daily staffing sheets with continual revisions as necessary.
• Follows company policies for staffing as well as budgeted guidelines for assignment of staff.
• Completes a listing of vacant nursing positions for DON weekly.
• Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction.
• Identifies critical or difficult-to-fill positions/shifts and takes proactive action to balance the schedule.
• Reviews daily exception logs for payroll and assists with payroll preparation for the nursing department.
• Collaborates with human resources regarding policy implementation, compliance for new staff, and properly communicates all staff requests (e.g. status changes).
• Displays professionalism and ability to work in a high-volume, fast-paced environment.
• Communication expert with the ability to approach staff easily, form strong relationships, and persuade staff to assist in times of need.
• Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices.
• Utilizes the electronic timekeeping system as directed.

• Experience in a high-paced environment, preferably in staffing/scheduling or operations, required
• Prior experience with scheduling platforms, strongly preferred
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.