Senior ERP Testing Analyst

The Senior Manual Testing Analyst role is responsible for identifying, analyzing and reporting defects in software applications/products. The objective is to ensure that the software application/product behaves as intended, meets business requirements and is reliable for end-users. This role is critical in the software testing process by executing manual tests to ensure the desired behavior of software applications and products. The individual collaborates with cross-functional teams to understand requirements and develop a test plan that covers functionality, usability, performance, compatibility, security, and other aspects of software. The incumbent communicates results to relevant stakeholders to ensure timely and quality software releases. Ultimately, this role is to thoroughly test software applications/products manually before release to ensure compliance with the user's requirements and to identify any potential defects that could affect user experience or software efficiency.

This role is a is a key member of the BIOS Capability Assurance team, responsible for leading System Integration Testing (SIT), User Acceptance Testing (UAT), Smoke Testing, Regression Testing, and Performance Testing across the BIOS ERP transformation program. This role ensures that testing is executed with discipline, traceability, and alignment to BIOS governance standards. The Senior Manual Testing Analyst serves as the operational integrator across Product, Solution, Deployment, Data, and PMO teams-driving readiness, test execution quality, defect governance, and milestone completion.

The ideal candidate has demonstrated leadership experience managing testing cycles within large scale ERP programs, strong knowledge of enterprise testing methodologies, and the ability to manage cross functional stakeholders in a complex, high visibility environment.

• Analyze the software application/product specifications, requirements and user stories, and identify potential risks and areas for improvement
• Develop a test plan and test cases/scripts in alignment with acceptance criteria and application requirements
• Perform manual testing of functionality, usability, performance, compatibility, security and other aspects of software
• Develop and implement efficient defect tracking and reporting mechanisms, and provide feedback to senior testers on any issues or inefficiencies in the process
• Produce status reports and metrics related to the testing process
• Perform analysis related to enhancements to the application
• Review and maintain all project documentation in accordance with department procedures
• Work closely with developers, business analysts, project managers and other stakeholders to ensure timely and quality software releases
• Stay up-to-date with industry trends, best practices and emerging technologies

This is not a remote or hybrid position, and will report to our headquarters in Cleveland, OH.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. TheCompany therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Must be eighteen years or older

EDUCATION

Required

• Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 7 years of experience in software testing

Preferred

• Certifications in Quality Assurance

SKILLS AND EXPERIENCE

Required

• 4 or more years of experience in manual testing of software applications/products
• Knowledge of software testing methodologies, processes, tools and techniques
• Knowledge of operating systems, databases, web technologies, APIs and scripting languages
• Experience in documenting test cases, tracking defects and reporting test results
• Experience in manual testing of web, desktop or mobile applications/products
• Ability to work independently and in a team environment
• Excellent communication, problem-solving and analytical skills
  • Technical Skills
    • Software Development Lifecycle (SDLC) Methodology
    • Project Management Methodology
    • Test Management Tools
    • Software Testing & Quality Assurance Methodologies & Tools
    • Automated Testing Tools

Preferred

• Experience working in global, multi-site deployments or manufacturing environments.
• Experience with data migration testing, performance testing, or regulatory/compliance testing.
• Prior involvement in programs using structured release cycles and formal entry/exit governance. Familiarity with Sherwin-Williams operating models or BIOS program structure (preferred but not required).
• Quality, testing, or project management certification (e.g., ISTQB, CSTE, PMP).