Security Officer - Flex Visitor Services Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Visitor Services Desk in Arlington, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a fast-paced tech location, you will greet employees and visitors, manage access control and badging, monitor alarms and cameras, and document incidents and/or requests with clear communication. You will help support a welcoming environment while contributing to security-related operations through strong customer service and attention to detail. At Allied Universal, you will bring agility, reliability, and innovation to a caring, people-first team that delivers through teamwork and integrity.

Position Type: Flex

Pay Rate: $21.75 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk in a tech office location by following site-specific access control procedures, screening visitors, issuing temporary badges, and directing guests to appropriate destinations.
• Monitor entry points and lobby activity using security-related systems and/or CCTV, document observations, and report irregular activity per post orders.
• Answer phones, handle general inquiries, and coordinate with building management and onsite teams to support a professional lobby experience.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, contacting emergency services when directed, and assisting with evacuation or shelter instructions per site procedures.
• Complete shift reports, incident reports, and access logs accurately and promptly, and communicate relevant updates during shift transitions to support continuity of operations.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.