Interperter- Children's Services(nights-6p to6a)

The Interpreter I performs interpreter services necessary to facilitate communication between OU Health physician, nursing, and support staff and OU Health patients and their family members.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interprets verbal communication from English to a foreign language and a foreign language to English to provide needed information related to a patient's admission/financial counseling, patient health conditions/symptoms, health care education information, treatment plan, and discharge instructions.

• Works closely with the department director to accomplish goals, provide excellent customer service, and meet the needs of customers.

• In consultation with health care provider, gathers medical history and demographic information from non-English speaking patient and/or family members.

• Provides information to non-English speaking patients and family members regarding appropriate parking, availability of overnight accommodations, cafeteria services, etc.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements

• High School Diploma or GED required.

Experience Requirements

• No experience required. Must be bi-lingual.

License/Certification/Registration Requirements

• Completion of Propio testing required prior to hire and must be renewed on an annual basis.

Knowledge/Skills/Abilities Requirements

• Knowledge of another culture as it relates to health care issues based on patient's age and sex.

• Knowledge of OUH policies and procedures regarding in-patient and out-patient processes.

• Ability to interpret English medical terminology.

• Ability in the use of effective communication techniques when dealing with cultural, educational and social-economic considerations.

• Knowledge of subtle nuances associated with the foreign language.

• Skill in establishing effective communication between two individuals who speak a different language.

• Ability to analyze complex situations and relay information in an objective and understandable manner.

• Skill in expressing words and thoughts in a clear and concise manner and comprehending and explaining instruction on behalf of a health care provider.