JOB DESCRIPTION:
- Manage delivery of CVA commitments across generator sets, switchgear, UPS systems, and integrated power solutions.
- Coordinate with service teams to align and execute preventive maintenance, emergency response readiness, and field service plans.
- Oversee rollout of new CVA offerings, digital tools, and service improvements.
- Develop scopes, schedules, risks, and resource plans for CVA initiatives, and lead crossfunctional collaboration with service, parts, engineering, supply chain, and customer support.
- Support customer-facing activities including deployments, milestone reporting, issue resolution, and communication of project progress, risks, and outcomes.
- Partner with sales/account managers to ensure contract obligations are met; support after-hours emergency call requirements as defined by the client.
- Ensure CVA work meets safety, regulatory, and company standards; track KPIs such as uptime, PM compliance, response times, parts availability, profitability, and customer satisfaction.
- Identify risks and process improvement opportunities, develop mitigation plans, and escalate highimpact issues as needed.
- Maintain accurate documentation (schedules, service plans, deliverables, communications); develop standard reporting tools and prepare leadership/customer presentations.
- Utilize D365 for service call management.
RECOMMENDED QUALIFICATIONS:
- Bachelor's degree in Engineering, Business, Operations Management, or related field.
- 3-7 years of experience in project management, service operations, or the power systems industry.
- Knowledge of generator systems, switchgear, electrical distribution, or industrial equipment service models.
- Strong communication, coordination, and stakeholder management skills.
- Proficient with Microsoft Project, Teams, Planner, service management systems, and Excel.
Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.
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