Outpatient PT Administrative Assistant Full Time Days

Summary

Job Description:

Full Time 40 weekly hours, day shift

Job Summary
The clinic secretary is responsible for working referrals (electronic, written, faxed) as well as registeringand scheduling outpatients, managing referral queues, and waiting lists for therapies. Obtains complete,accurate insurance information; verifies insurance benefits with Medicare, Medicaid, and Commercial Payers. Explains insurance benefits to patients and collects any required therapy co-payments at the timeof service. For Medicare patients, accesses CMS RTE to track therapy caps if required. In addition, greetspatients, and answers the telephones. Clerical duties also include preparing any needed hard chartsdocuments, scanning paper orders, filing, faxing, ordering supplies, and processing correspondence.
Secretary may work Plan of Care queue (according to policy) in conjunction with HIM to ensure POC aresigned. The secretary must intervene appropriately to meet the needs of people with impaired mentation,vision, hearing, or mobility.

Key Responsibilities and Essential Functions
The following is intended to describe the general nature and level of work being performed by individualsassigned to this job by listing the major components for this position (i.e., key responsibilities and essentialduties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subjectto change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meetbusiness, customer, and/or patient needs.

1. Scheduling and registration of patients

2. Handles operations of front office

3. Exhibits efficient time management skills and ability
to multi-task

4. Assists with patient care as needed

Minimum Education, Experience, Training and Licensures Required

• Computer/typing experience, medical office experience, and/or customer service experience preferred

• Completion of on-the-job training, including initial and annual competency training/demonstration

Work Experience

Education