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Care Navigator

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Feb 17, 2026

  1. Assessment


    • Triage member to identify medical, psychological, and social barriers to discharge then transition member to appropriate healthcare professional on their team such as TCN or CHW.


  2. Care Transition Collaboration


    • Work with healthcare team to ensure safe and smooth member transitions


  3. Education


    • Inform members and families about appointments and other care plan requirements.


  4. Follow-Up Coordination


    • Schedule and monitor follow-up appointments with providers and community services.


  5. Post-Discharge Follow-Up


    • Track member progress and address needs through calls following call cadence
    • Refers to TCN for medical needs and CHW for community needs.


  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.


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