Inside Parts Sales Representative

Job Title: Inside Parts Sales Representative

Department: Central Parts Sales

Location: Eagan, Minnesota

Company: Interstate Companies, Inc.

Interstate Companies, Inc. is seeking a motivated Inside Parts Sales Representative for our Eagan, Minnesota location.

Pay Range: $20.00 - $30.00 per hour (depending on experience)

We welcome driven recent graduates and career changers ready to launch or pivot into sales. With comprehensive training in product knowledge, processes, and procedures, we provide a supportive environment to help you succeed from day one in this stable, growing organization.

The ideal candidate arrives eager to learn and grow into the role, with a proactive mindset, strong desire to build lasting customer relationships, and genuine hunger to succeed. We want forward-thinking initiators who actively pursue new business and accounts-not passive order-takers. If you're excited to develop your skills, contribute to team success, and build a long-term career, this is the perfect opportunity.

As part of the Central Parts Sales Team, you'll handle overflow parts inquiries from across our region in a fast-paced, multi-tasking environment. You'll interact with multiple customers simultaneously, fielding questions, taking orders, making outbound calls, and processing paperwork. Prior experience in inside sales or parts counter work is a plus but not required-what matters most is your willingness to learn quickly, sell effectively, and deliver outstanding service.

You'll leverage your selling and negotiation skills to promote our extensive product lines to existing and potential clients, upsell opportunities, recommend alternatives when needed, and resolve inquiries/complaints promptly and courteously. In this team-oriented setting, you'll track performance metrics, maintain our CRM database, follow/enhance sales scripts, and focus on building lasting customer relationships through friendly, engaging communication.

Interstate Companies, Inc. is a dynamic organization with approximately 1,700 employees across our corporate office and five operating units: Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Since our founding in 1957 as one of the world's first Detroit Diesel Engine distributors, we've been committed to recruiting career-oriented people who seek fulfilling work and real opportunities for professional growth. Our employees live our "Pride in Service" motto, delivering exceptional customer service every day.

Responsibilities:

• Field inbound phone inquiries about our product lines and manual sales.
• Make outbound sales calls to current and prospective customers.
• Identify and present upselling opportunities by recommending related items or current promotions.
• Inform customers of alternate products when items are unavailable.
• Respond quickly and courteously to all inquiries and complaints.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Maintain and update client information in our CRM database.
• Follow and help refine suggested sales scripts for the role.
• Foster long-term customer relationships through positive, engaging interactions.

Qualifications:

• High school diploma required; post-secondary education preferred.
• Industry experience (e.g., heavy-duty truck, diesel, or parts) is a plus but not required.
• 2+ years of inside sales experience preferred (but new grads/entry-level candidates with strong potential are welcome).
• Demonstrated customer service skills and a positive, can-do attitude in a busy sales environment.
• Excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office suite, CRM systems, and proficient keyboarding.
• Persuasive, goal-oriented, and proactive mindset.
• Eagerness to learn, grow, and take on increasing responsibility.

Employee Benefits:

• Competitive Wages - Be paid your worth!
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies, Inc. is an Equal Opportunity Employer. We encourage all qualified and interested individuals-including veterans-to apply by submitting a resume for consideration.

Military Friendly Hiring.

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If this sounds like a great opportunity for you to learn, grow, and thrive in a supportive sales role, we'd love to hear from you!