Quality Technician II - Compliance

At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Quality Techincian II for our Compliance department based in Dallas, TX.

In this role, you will be responsible for:

Review ESL processing, packaging, lab, and milk receiving forms daily.
• Oversee and expedite ESL product releases via SAP; update and maintain release and production spreadsheets.
• Manage quality holds and blocked products, ensuring records are current until resolution; report non-conforming products using SAP.
• Regularly collaborate with internal and external auditors (Kosher, Organic, GFCO, RSPO, Rainforest Alliance, Non-GMO).
• Assist with consumer complaint investigations and mock trace exercises.
• Interpret and follow specifications, formulas, policies, and procedures for consistency.
• Coordinate ongoing activities and changes with all shifts and crews.
• Log and communicate process errors efficiently; escalate concerns as needed.
• Maintain an organized, clean, and safe workspace.
• Emphasize and uphold regulatory compliance duties.
• Obtain and maintain State PMO program certification and support the Grade-A program.
• Monitor SAP and Guardian instructions, providing troubleshooting support.
• Participate in internal audits.
• Demonstrate flexibility for weekends, shift work, and overtime.
• Perform other assigned duties as required.

JOB REQUIREMENTS

• Basic computer skills and proficiency with Microsoft Office, SAP, Korber, and IQS.
• Knowledge of word processing, spreadsheets, Good Manufacturing Practices, and compliance requirements.
• Strong verbal and written communication skills; able to read, write, and interpret technical documents.
• Accurate testing and mix calculations, with keen olfactory and taste sensitivity.
• Ability to operate office and laboratory equipment safely, including computers, printers, scanners.
• Prefer experience and understanding of laboratory equipment and testing methods-such as CEM, FT120, Bruker, D-Count, Epic, Petrifilm, BacSomatic, Charm ROSA lateral flow testing, Lateral Flow Device, pipettors, pH meters, refractometers, conductivity meters, microscopes, incubators, etc.
• Solid math, critical thinking, and decision-making skills for evaluating results.
• Strong organizational and prioritization abilities; frequent department and leadership interaction.
• Ability to lift up to 60 pounds, work weekends/overtime, and operate in cold or loud environments.
• Comfortable presenting information to individuals and small groups.
• Experienced in safely handling chemicals.

Danone North America offers a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.

At Danone North America, you'll work with some of the best-known food and beverage brands in the world like Activia, Silk, Two Good, Oikos, evian, and Happy Family. You'll be part of one of the largest Certified B Corps in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000+ employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.