Unarmed Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Unarmed Security Officer - Front Desk in Burlington, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy healthcare location, you will welcome patients, visitors, and staff while supporting access control and other security-related checks. You will monitor activity at the main entrance, manage visitor badging and directions, respond to calls for assistance, and communicate clearly with clinical teams. At Allied Universal, you will bring integrity, teamwork, and a people-first approach that helps support a calm, professional environment.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to staff, patients, and visitors at the front desk by following Allied Universal security-related procedures, site-specific policies, and post orders.
• Control access to the facility by greeting and screening visitors, issuing badges, managing sign-in logs, and directing individuals to appropriate destinations.
• Monitor cameras, alarms, and communications equipment; report suspicious activity and/or policy concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with emergency response activities and coordinating notifications per site procedures.
• Complete accurate written reports, document incidents and interactions, and communicate security-related information during shift changes and as needed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.