Security Officer - Lobby Desk Attendant

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Desk Attendant in Westfield, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will greet patients, visitors, and staff while supporting access control and security-related screening. You will monitor activity using cameras and communication tools, document incidents, and coordinate with clinical teams to help keep operations running smoothly. With Allied Universal, you will bring an agile, reliable, and innovative mindset, deliver through teamwork, and act with integrity while providing outstanding customer service.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.
• Staff the front desk area by greeting and directing visitors, assisting with wayfinding, and helping to maintain orderly lobby and reception operations.
• Monitor access at entry points by verifying identification, issuing visitor badges, maintaining visitor logs, and coordinating check-in requirements with onsite personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting events and notifying appropriate Allied Universal and site contacts as needed.
• Monitor cameras, alarms, and communication systems from the front desk, reporting unusual activity and supporting security-related requests from clinical and administrative teams.

Minimum Requirements:

• Have 2 or more years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.