Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Transportation, and more. As a Front Desk Officer in a busy transportation location, you will welcome employees and visitors, manage access, monitor cameras and alarms, and document security-related activity with clear, professional communication. You will support a smooth, organized lobby experience while partnering with site teams to help identify and address concerns. At Allied Universal, you will work with a caring, people-first team that is agile, reliable, innovative, and guided by integrity.

Position Type: Full Time

Pay Rate: $17.48 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and employees at a transportation facility front desk by following Allied Universal procedures and site-specific policies and/or post orders.
• Control access by verifying identification, issuing visitor credentials, maintaining sign-in and sign-out logs, and directing authorized personnel to the appropriate areas.
• Monitor cameras, alarms, and other security-related systems from the front desk and report irregular activity per escalation guidelines.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services as directed.
• Complete required documentation such as incident reports, daily activity logs, and pass-down notes while maintaining a professional front desk presence.

Minimum Requirements:

• Have 3+ years' combined law enforcement/military/security experience OR a college degree.
• Be a graduate of Law Enforcement or Military Police Training Program or Equivalent.
• Have a Corrections Officer License.
• Be comfortable using computer or tablet - preferred.
• Have customer service experience - preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.